VSO Software Forum

Actually it seems that this is even easier.
I just finished converting your sample file to H264 and it can be easily converted now, quality looks about the same but size is only minimal compared to original.
Check this one and tell if it is good enough https://drive.google.com/open?id ...

Sure it can convert standard HEVC files.
Try these: https://x265.com/hevc-video-files/

Your sample is made with Quicktime and it seems not to be totally standard. Not the first time when Apple creates its own "standards" that are not working properly with any thing else than Apple.

It looks like ...

Actually it seems that this is even easier.
I just finished converting your sample file to H264 and it can be easily converted now, quality looks about the same but size is only minimal compared to original.
Check this one and tell if it is good enough https://drive.google.com/open?id ...

Could you guys hit this issue of the H265 quicktime standard so that the ConvertXtoDVD product is compatible with generating DVD using this apple codec? I would appreciate it since all the files I receive are of the same H265 standard shown above and consequently give the same error.

VSO might be ...

Sure it can convert standard HEVC files.
Try these: https://x265.com/hevc-video-files/

Your sample is made with Quicktime and it seems not to be totally standard. Not the first time when Apple creates its own "standards" that are not working properly with any thing else than Apple.

It looks like ...

Sure it can convert standard HEVC files.
Try these: https://x265.com/hevc-video-files/

Your sample is made with Quicktime and it seems not to be totally standard. Not the first time when Apple creates its own "standards" that are not working properly with any thing else than Apple.

It looks like ...

Ok, there seems to bug in CxDVD7 or it just needs updating.

Your sample file is done with QuickTime and uses slightly non-standard encoding:
Metadata:
major_brand : qt
minor_version : 512
compatible_brands: qt
encoder : Lavf55.33.100


This is from working x265 file:
Metadata:
major_brand ...

JJ wrote:Actually that sample file of yours crashed VLC player so that I had to kill it as it was not responding.
So there is something on that encoding of that file.

This file is normal in VLC Player 2.28 view. standard H265 Larger file data is in the attached image.

JJ wrote:Sorry, can't reproduce. Can you provide file to test?

link file:
http://www.mediafire.com/file/na1qe4o8j7hnbc9

Ok - few things that might cause problems but should not:
You are still on Win8 - some codecs expect to use always latest (should not be an issue)
You are using old version 7.0.0.47 - might be a problem. Try updating and converting again.
----------------------------------------------
I rewritten ...

Post conversion log, then tell more about where that happens and does it happen only with one file?

happens both when I use a file and when I use multiple mp4 video files (hevc 265)

crash list file:
"ConvertXtoDvd.exe:1420=C:\ProgramData\VSO\ConvertXtoDVD\7\Log\ConvertXtoDVD 7_crashlog.20180811 ...

Why does generating DVD with ConvertXtoDVD 7.00.64 appear in image conversion in light gray looking like image negative? See attached image.
This happens using standard HEVC 265 files with resolution: 720x480, 29.97 fps and bit rate close to 2000 kbps.

Dear Srs.
After rendering video files to generate a DVD (arqiovos vob), several videos are generating a negative (silver) style image where only the outlines of moving objects appear in the background.
the files I use to generate the DVD are in H265 standard
What's happening in software?
I have ...