VSO Software Forum

I checked that and as far as I can tell it doesn't have a screensaver and couldn't find anything to say it blanks the screen.

Is hard drive also set to be always on? Yes. Something is causing this, finding it out might not be so easy... True. As a side point, a few months ago I had to "refresh" my OS installation (different programs weren't running properly). The three VSO programs I use (ConvertXtoVideo Ultimat...

Ok, next check on advanced settings - there might be sleep or hibernate timer hidden, or hd is turned off. Also turn off automatic log-out, and check that screensaver is not asking password. I double checked the advanced settings and they are such that all are set to never, off etc. And I don't hav...

Thanks for your reply JJ.

JJ wrote:I still suspect that you have in power settings "what to do when I close lid" on similar set to sleep.

I have it set up when I'm using it at home and plugged into the power that it never sleeps and the screen never blacks out, whether I close the lid or not.

Hello all. Now I have already tried to get a resolution through support, but they where unable replicate the problem. So I'm coming to you, the knowledgeable "Joe Public" for advice and help. Now yes before you ask I do have the latest version 2.0.0.11 and this has been a bee in my bonnet ...