VSO Software Forum

Hi

Have you tried putting in the e-mail address you got the product with? I have had to use that method several times over the years and it worked for me.

Robert

Never mind I figured it out myself.

Hi

I have a strange request. Is it possible to roll back to previous version as I did updates to it and went up .134 and now it will not download from youtube which was working prior to these updates?

Thanks for your help.

Robert

Just curious I am using Windows 11 doesn't work. Yet if I try on my laptop which is Windows 10 it does work. Maybe its a setting that has changed after doing a Microsoft update? Any thoughts? By the way both computers using the same ID which I have been told by Dell is not an issue.

Thanks

Hello all

Tried it again today and worked. I even fired off a bug report but still awaiting a reply from that.

Thanks to all that reached out to me on this.

Robert

Hello All,

I recently acquired a movie to use ConvertxtoDVD to burn myself a DVD. The problem is it came in 2 parts (I know how to merge them) but the second part has about 2 mins give or take that is included in Part 1. Is there a way to trim either of the duplicate scenes from Part 1 or Part 2 so ...

Hello all

Has anyone else had problems with downloading from Youtube lately?
Any idea if they are working on a fix?

Thanks
Robert

Yes, dbminter was correct I just ran across a few bad TDK in my package that were bad. Now I can burn on all makes of blank DVD including TDK. I was just so quick to think that it was a software issue.

Boy do I look foolish now! It turns out the problem was just some bad DVDs.

Hello

Guess you are right there. I tried again today back to not working again. I fired off a message to VSO and awaiting their thoughts on this matter and few other problems I am having with more of their software.

Hello all,

Problem with the TDK 8x DVDs is solved. Today I had a BIOS update from Dell and they now work again.

Robert

I had been using the TDK ones and successfully burned DVDs prior to this using CXD. It just up and stopped working. I am not sure what to do at this keep using other brands that seem to work as I have quite lot more to still burn or if I should unistall CXD and redo a clean reinstall as I do have ...

Hello everyone,

I have used TDK 8X DVDs recently. But recently I have it telling me my copied projects need a dual layer DVD in order to complete them (they are under 4 GB) yet if I put any other brand of DVD it works fine. I even switched the DVD burner itself. Does anyone else have a solution to ...

Hello

Does anyone know why is it DVD+R 4.7 GB no longer work? I used to able use them or DVD-R 4.7 GB blanks for my projects. I have noticed I get problems with the burning process or tells I need to place a dual layer in order for it burn properly.

Thanks
Robert

I have checked the result and it says the total is only 2.8 GB after completion.

I in contact with VSO on this issue as well as I said. Latest idea was to try another burner which I have done with the same result. My next thought I will have to uninstall the software and reinstall it as if it was ...

Hi

I did clean install the latest version as requested by Anais and that did not work either. I looked at the latest advice here in the forum but my settings already say to DVD5 I have never changed that ever in all the years I have had the software.
On a side note I just tried a different movie ...

Hi

Has anyone ever experienced where the program has been working and the next time it goes to burn a DVD it wants a dual layer DVD on a file less than 4GB? If so how did you fix it so it would just use normal 4.7 GB DVDs again. I did not change any settings in the program. But I am hoping that I ...

Hi all

I solved my own problem. I just got a new batch of blank DVDs and it worked. Guess I had some that are defective.

Robert

Hi
I have been using this software for years with minor problems now and then. But today on my new computer (windows 11 Dell All-in-One) which had worked for most of the day all of sudden burnt DVD successfully and able to watch on my DVD okayers stopped working (well it says burned successfully but ...

p.s. that should of said every time I want use it not ever. sloppy typing on my part.