VSO Software Forum

Hi Nemesh! Sorry for the delay. Thanks for reporting this! 1 ) Could you please send me a screenshot of the blurred text to support@vsosoftware.fr? So I'll be able to try it out and report it. 2 ) Is it this bug you've experienced: http://bugs.vso-software.fr/view.php?id=13678 ? 3 ) Subtitles have b...

Hello, Sorry for the delay! We've been a bit busy lately... Is it still going on with our last beta? - http://download.vso-software.fr/archives/bdconverter/v4/vsoBlurayConverterUltimate4_setup_4.0.0.96.exe - I would like to be able to try this out from our office. Could you send a <30sec long file o...

Hi, There is a option to play all videos, see screenshot bellow. I am not sure I understand your second request. Different order or skip videos? You can directly change the order before convert/burn with ConvertXtoHD, just drag&drop the file in the order you want them to be played. As regards sk...

Hi there, Sorry for the delay, we've been a bit busy lately. If the issue persists on the last beta (http://download.vso-software.fr/archives/convertxtovideo/v2/vso_convertxtovideo2_setup_2.0.0.96.exe), could you try to click on "ENTER" just after putting your new bitrate? See if it works....

Hi folks, We are still alive! We apologize for keeping you waiting so long. VSO Software experienced some challenges, but we are now back in the game. :wink: Support will be, from now, very active! (I am Maggie, new support!) Our priority-projects: 64bits versions with 4k, x265HEVC, UHD, better colo...

Hi folks, Nice to meet you! ...for the ones I haven't been speaking already :wink: I am Maggie, brand-new support team of VSO Software. We are still alive! We apologize for keeping you waiting so long. We had some difficult times. As you said, VSO Software wasn't making as much profit as before and ...

Hi folks, We are still alive! We apologize for keeping you waiting so long. VSO Software experienced some challenges, but we are now back in the game. :wink: For those we didn't try it yet, this is the just released new beta version 7.0.0.64: http://download.vso-software.fr/archives/cxd/v7/vso_conve...

Hi Cathexis, Sorry for the delay, we've been a bit busy lately... But we're back now! Check this general guide regarding settings of ConvertXtoDVD 7: http://www.vso-software.fr/guides/cxd/cxd-main-settings.php Hope it will help you understand better the available settings. For detailed infos regardi...

Hi there,

Thanks for pointing that out!
I've just reported this bug and we'll be working on it as soon as possible.

In case you would like to be informed of its resolution: http://bugs.vso-software.fr/view.php?id=13680

Hi Nemesh, Did you receive an answer from the Support Team? I've just arrived and since your forum's email isn't in our archives I don't know. We've corrected some bugs linked to subtitles with our new beta version. Try it out and tell me how it goes! http://download.vso-software.fr/archives/cxhd/v3...

Hi there, Sorry for the delay, we've been a bit busy lately. Could you please try if it's still occurring on our last beta version: http://download.vso-software.fr/archives/cxd/v7/vso_convertxtodvd_setup_7.0.0.66.exe (check all three cleaning options during install to have a fresh/clean result) Chee...

Hi,

Sorry for the delay, we've been a bit busy lately.
Could you please send us your log error using our support tool:
http://download.vso-software.fr/vsorep.exe

Cheers!

Hi there,

Could you please send me the file you used so I can try to reproduce this bug?
To: support@vsosoftware.fr

Cheers!

Hi there, I've tried to add a picture as background menu and it was good for me. No need to work around... Maybe you could try to do a fresh/clean install of our new beta version and see how it goes? http://download.vso-software.fr/archives/cxd/v7/vso_convertxtodvd_setup_7.0.0.66.exe Is it better? T...

Hi there,

Sorry for late replay, we've been a bit busy lately.
Is it working now?

If not, please check out our last beta version : http://download.vso-software.fr/archive ... 0.1.61.exe

Hi there,

Try out our new beta version and tell me how it goes: http://download.vso-software.fr/archive ... 0.0.96.exe
Please check all three cleaning options during install.

Hi,

Please send us a request feature using our support tool:
http://download.vso-software.fr/vsorep.exe

Hi there, Sorry for the delay, we've been a bit busy lately. Have you tried our last beta versions? - ConvertXtoDVD http://download.vso-software.fr/archives/cxd/v7/vso_convertxtodvd_setup_7.0.0.66.exe - ConvertXtoHD http://download.vso-software.fr/archives/cxhd/v3/vso_convertxtohd_setup_3.0.0.68.exe...

Hi,

Please send us a request feature using our support tool:
http://download.vso-software.fr/vsorep.exe

Hi,

Please send us a request feature using our support tool:
http://download.vso-software.fr/vsorep.exe