VSO Software Forum

New version released!

Check this, in Settings.

Hi guys,

Just asked our dev, and our next version (we are working on!) will support way better DLHLS (dash, m3u8)!

Cheers,

Hi there,

Try to reinstall: http://download.vso-software.fr/archive ... 1.1.71.exe
Check EVE driver (screenshot). Retry (you can doble check on the Settings EVE is selected).

Regards,

Hi there,
Thank you so much for this post!!
You won't imagine how much you makes it easier for us (clear & brief description, step by step)

Bugs will be tested and reported asap.
Cheers,

Hello,

Could you try a clean/fresh install of our last version:
http://download.vso-software.fr/archive ... 0.0.73.exe
Please check all three cleaning options. (see attached screenshot)
Tell me how it goes!

Regards,

Maggie,
VSO Support team

Thanks a lot for this message! Per points, short sentences, that's perfect :) We are working on the brand new Downloader (from scratch to avoid all the small bug we had, with a new User Interface), so this is really important for us. If others want to add some points (same format please, so it's eas...

The live you tried to download and that stopped at 4h39

Hi there,
Could you please provide the link?
Regards,

Could you please send me a video capture of the issue?
Regards,

Hi there,
The feature is already there (even if, I have to admit, not really easy to find)
(see attached)
Cheers,

Hello,

Thanks for pointing it out!
The bug has now been reported: https://bugs.vso-software.fr/view.php?id=13684
It will be corrected as soon as possible and we will let you know when it is solved.

Regards,

Maggie,
VSO Support Team

Hello,

We'll sort this out together!

Please run, fill and send this out: http://www.vso-software.fr/download_pro ... uct=vsorep

Regards,

Maggie,
VSO Support Team

What are the origins of your files?
(we'll launch a new version of VMP soon...)

Hello,

Thanks for your message!

Currently, we are a very small team and we don't have time (yet!) to updating VSO Media Player, which is not our priority.
We are very sorry for the inconvenience, and we can promise you that we will work on it as soon as possible.

Regards,

Maggie,
VSO Support team

http://www.vso-software.fr/upload/guide ... _guide.pdf

No new guide for V7. Will be a new one for v8

Hello,
Did you try to create your own menu template?

Hello, Thanks for your message. Tonight our robot was down and didn't forward the new licenses to our database. We are very sorry for the inconvenience. Please retry your key on the computer again, it should work now :) Let me know if it doesn't. We'll plan a remote control session as soon as possib...

Thank you so much for your patience explaining this matter to us, Vijay! We finally spotted the issue and you were right we need the Tamil language decoder page to display this correctly. I've added the bug: https://bugs.vso-software.fr/view.php?id=13910 We'll sort it out as soon as possible! (you'l...

That's not a really good sign :/
Could you please try with other video with tamil sub? (other subs)