VSO Software Forum

RADAR mode helps our users to find automatically video on their web page during their search. Here is a tuto : https://www.vso-software.fr/guides/downloader/6/downloader6-complete_guide.php And a video : https://www.youtube.com/watch?v=NlHsimai6qA To deactivate RADAR mode click on the manual mode (t...

Hello

Please open HELP menu and VSO Support Center, so I can have your logs.
Don't forget to explain in the contact form your problem, I will check your problem

Hello VSO Fan,😇 It's been a little over a year that we have been working on a secret project, redesigning our site... 👀 And finally! Here we are, it is available on the vast majority of screens! And yes a responsive site so you can take us everywhere with you ;) Some translations have not yet been c...

I offer you a TeamViewer, contact us at support@vsosoftware.fr so that we can send you the link to solve this problem

It works only with radar in this case because Youtube needs a Sign In to validate your age

"vso asks for youtube login credentials, entered these, but file does not download." This work to Vimeo videos

Yes, just log on to youtube, afterward try to use radar mode

I tried in radar mode BUT with my youtube account activated on the page of my browser and I was able to download the video

we need a sample file to reproduce...

Please provide one
You can use our Filegator to upload the file: https://upload.vso-software.fr/

Username: VSO_users
Password: VSO_users

Hello

Yes, it's normal,
Version 7.0.0.73 is an internal Beta to test in our service we made a regression to version 7.0.0.069 because several problems had been encountered when it was not present in the previous version.

Have a beautiful Day!

Yes, I will send here a link when the update comes

Hello, :mrgreen: Thank you for the feedback, I will inform our developers. For the second point (subtitles), one of our developers check this and indeed this problem has been encountered since the last release, try to upgrade to the later version to fix this (if you are still having problems, do not...

Hello, I need more information to help you. Like your video, How do you play your video? Did you use ISO or a special format? What kind of burner do you use? AND for more help please use our tool VSO Support center in our software, it's very easy, you can find it here : HELP.PNG We can help faster :...

Hello :mrgreen: They were just technical releases of the build done a long time ago that was "internal" (non-public) state and that we upgraded to Beta which made them public. We've re-signed the executables and installer as they were signed with a key that expired today, but we haven't do...