VSO Software Forum

Following up just in case someone else has the same issue. I was able to resolve the issue by contacting 2checkout, who is the 3rd-party license key supplier or something. Everything works great now, and I'm appreciative for your help!

Thank you! I tried that, but all that shows up is an old (expired) license I purchased four years ago. I wondered if maybe I had typed the email address in wrong during the purchase, but I received both a purchase confirmation and a receipt for the charge. It sounds like VSO needs to manually do som...

I purchased a key for ConvertXtoHD the other day and still have not received an email with the unlock code even though the charge has posted to my CC. I've tried reaching out to VSO support several times, but haven't received a response from them. Has anyone else experienced this? Can anyone point m...