VSO Software Forum

Maybe Handbrake forums might help you with Handbrake problems. This is VSO forum and Downloader section.

Have you tried different subtitle format than ASS?
Those are made for computer and very often contain special characters etc. that BR player can't handle.

Test by converting those ASS subtitles to SRT and check the output.

For example ConvertXtoHD, ConvertXtoVideo Ultimate.
Mostly depends on your sources, but those can do it.

Sure there is, but not with ConvertXtoDVD.
VSO has other products for that.

That is simply because DVD does not support FullHD.
DVD Video resolution (maximum) 720×480 (NTSC) 720×576 (PAL)

Most likely bad file.
Very often groups create specialized version that work properly on their own system.
Audio or subtitle out of sync is very common, file works perfectly with their own player/codec.
Best option is to get better source file.

Can you get any info out of that file?
What is video type, what is audio type?

MKV is a container, it can have almost anything inside and it seems that the file in question is not standard.

Those screenshots look odd, looks like you have windows scaling up way too much. What is actual screen resolution and what is scaling percentage? Here are instructions on how to check that: https://www.lifewire.com/adjust-screen-resolution-in-windows-11-5194035 Scaling should not be more that 125% i...

Are those markers visible on original video?
If not, then check your DVD player settings, there should be option to turn those on/off.

I tried to reproduce - and it happens if there comes Update-check window, that hangs program completely.
When that is not coming there is no problem. From this view clicking on main window, no problems, clicking "+" opens file browser and everything works.

Downloader sets up a proxy to be able to capture traffic.
Some services might not be accessible while Downloader is on Radar mode.

DVD is very restricted format. The Convertxtodvd quality I cant get really good quuality to DVD , is there a trick to the settings Quality on DVD is depending on your source file and conversion settings so conversion log is needed. On Convertxtohd , how do u burn to dvd5 or something that will play ...

Conversion log or error log please.

One thing that I noticed from that log: You are converting to NTSC Output file: D:\Back Up Movies\Dr Stone - 01\VIDEO_TS\VTS_05_1.VOB (DVD NTSC) NTSC has 480pixel high screen Your subtitles are in picture format that has 576pixel high screen +--> [subtitle #4 - dvd_subtitle subtitle, 720x576 [Englis...

If subtitles are not made for your source file then their timing can drift off. Usually because frame rate difference but sometimes source file has been cut differently causing jumps. Only way to fix those is to use subtitle editor. Most of subtitle editors have option to define starting point and e...

Those look like way too compressed, what is total filesize?
Or better, post conversion log please.

If I remember correctly:

You should not save results to root of any drive, a folder is needed always, every dvd has video_ts.
DVD encoding is not supporting GFX card (HW) encoding unless VSO changed something. BR does support HW encoding.

Windows prevents running of any software that is not widely spread, simply allow (run anyway) that, close and then start again.

This can be used with any folder containing Video_TS, you can copy from existing DVD whole folder to computer and then from CXD select this folder to burn.

This is totally different issue.

16:12:53.595 Info Sense at LBA 0 (32) - 03 73 03 [MEDIUM ERROR, power calibration fail (CD-burner is dirty)]

Check your burner and media.