Cant register the newer version of VSO downloader

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vsopete23
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Joined: Sat Nov 07, 2015 6:07 am

Cant register the newer version of VSO downloader

Post by vsopete23 »

i purchaced the VSO downloader a couple of years ago, about last month i downloaded the latest version. For some reason i cant register the new updated version, and the trial version has limits. HELP :(
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Benjamin
VSO Team Member
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Joined: Mon Jul 02, 2007 7:53 am
Location: Localhost

Re: Cant register the newer version of VSO downloader

Post by Benjamin »

Hello,

You have a license of the V4 to get a license of the V5 you need to use this page:
http://www.vso-software.fr/upgrade.php
vsopete23
Posts: 4
Joined: Sat Nov 07, 2015 6:07 am

Re: Cant register the newer version of VSO downloader

Post by vsopete23 »

Benjamin wrote:Hello,

You have a license of the V4 to get a license of the V5 you need to use this page:
http://www.vso-software.fr/upgrade.php
i have tried that and it says, "No record found for this email address." Does that mean i should just download the older VSO Downloader?
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Claire
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Re: Cant register the newer version of VSO downloader

Post by Claire »

if you use your email address which you have associated with your forum account you are found in our database if you want to use version 5 you would need to renew you license
and you can do so here
http://www.vso-software.fr/upgrade.php
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Benjamin
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Location: Localhost

Re: Cant register the newer version of VSO downloader

Post by Benjamin »

I tested and the record is found, it returns:
You can no longer get free update. Renew with 30% off or get your old version.

You have a license for the V4 if you want to upgrade to the V5 you need to upgrade your license from:
http://www.vso-software.fr/upgrade.php
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