Unable to load openssl

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regodivad
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Joined: Sat Mar 23, 2019 12:44 pm

Unable to load openssl

Post by regodivad »

Hi all,

After having installed VSO Downloader on a new laptop (Windows 10 Home), once I start application, I'm requested to activate HTTPS/SSL.
There I receive following event message: "Unable to load OpenSSL" followed by "SSL certificate is not installed in the Windows store".

I already tried to install manually the certificate located in C:\Program Files (x86)\VSO\VSO Downloader\5\certificate without success.

Would you have any idea/suggestion?

Tks,
David.
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Cougar_II
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Re: Unable to load openssl

Post by Cougar_II »

Good morning,

Are you having those issues with v5.0.1.58 ?

I know that Build 58 fixed some of those issues...
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Cougar_II
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Re: Unable to load openssl

Post by Cougar_II »

Bug report created, as another user reported SSL issues with v5.0.1.58

http://bugs.vso-software.fr/view.php?id=13628
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regodivad
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Joined: Sat Mar 23, 2019 12:44 pm

Re: Unable to load openssl

Post by regodivad »

Hi,
Thanks for the answer.
The issue is with version 5.0.1.56 as this is the last one I could find in VSO library.
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Cougar_II
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Re: Unable to load openssl

Post by Cougar_II »

This is where you can find v5.0.1.58

http://download.vso-software.fr/archive ... 0.1.58.exe

Try again with Build 58 and see if you are all good, or also having SSL issues like a few others are still having.

I am good (for now) with Build 58 :)
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regodivad
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Joined: Sat Mar 23, 2019 12:44 pm

Re: Unable to load openssl

Post by regodivad »

Hi,
I installed last version (.58) as recommanded but I still have same error.

I hope the next more detailed information will help.

First I'm requested to activate SSL support:
2019-03-27 17_59_44-Window.png
Then I get following error message around OpenSSL:
2019-03-27 18_00_33-Window.png
...followed by:
2019-03-27 18_01_16-Window.png
regodivad
Posts: 6
Joined: Sat Mar 23, 2019 12:44 pm

Re: Unable to load openssl

Post by regodivad »

No reaction, no update from VSO? Is there anybody there?
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Cougar_II
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Re: Unable to load openssl

Post by Cougar_II »

Hi,

This will take time as VSO only has 1 developper now.

I have opened a bug report to report this, now we wait.
It's sad that it does take time as VSO has excellent products, we will just need to be patient !
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regodivad
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Re: Unable to load openssl

Post by regodivad »

Only 1 developper for all VSO products? How will he survive?
Tks anyway for the info Cougar_II...
regodivad
Posts: 6
Joined: Sat Mar 23, 2019 12:44 pm

Re: Unable to load openssl

Post by regodivad »

Issue solved by following this post: https-ssl-support-t18841.html
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Cougar_II
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Re: Unable to load openssl

Post by Cougar_II »

Thank you very much, I will see if this solves the issue for the other user now...
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