CXD - Latest beta - 7.0.0.67 released!

Convert any type of file to DVD and burn to play on any type of DVD player. Create customized menus. Special menu template creator included

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Maggie
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by Maggie »

It's working fine and automatically for me... mmh, what's exactly happening? when the timer get to 0 it starts again? (please send me an email to support@vsosoftware.fr, easier for me to help)
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by deadlyshadow »

Maggie wrote: Thu Oct 03, 2019 11:11 am It's working fine and automatically for me... mmh, what's exactly happening? when the timer get to 0 it starts again? (please send me an email to support@vsosoftware.fr, easier for me to help)
It stuck at that point and asks me to Insert The Media
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by Ch3vr0n »

well what brand and type of discs are you using? Can you post the log so we can see the Disc/Media ID (DID/MID)?
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by deadlyshadow »

Ch3vr0n wrote: Mon Oct 07, 2019 3:01 pm well what brand and type of discs are you using? Can you post the log so we can see the Disc/Media ID (DID/MID)?
I don't Burn DVD, I just want to create ISO file
Attachments
ConvertXtoDVD 7_crashlog.20191007.180118.704.log
(8.15 KiB) Downloaded 851 times
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Coral
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by Coral »

deadlyshadow wrote: Mon Oct 07, 2019 3:14 pm
Ch3vr0n wrote: Mon Oct 07, 2019 3:01 pm well what brand and type of discs are you using? Can you post the log so we can see the Disc/Media ID (DID/MID)?
I don't Burn DVD, I just want to create ISO file
I think that this is where the problem lies:

18:03:10.091 Info [x] Burn result to disk / as ISO file in working folder.

The ISO is not being produced and the application tries to burn the conversion.
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by Maggie »

Since ISO media are being created without a hitch for us, we cannot help! We need to check on your machine, please send us an email to support@vsosoftware.fr. We'll organize a remote control session.
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by deadlyshadow »

Maggie wrote: Tue Oct 08, 2019 11:24 am Since ISO media are being created without a hitch for us, we cannot help! We need to check on your machine, please send us an email to support@vsosoftware.fr. We'll organize a remote control session.
I prefer to use the previous version and wait till you or somebody else can reproduce this issue
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by Coral »

@ deadlyshadow
Make sure you follow this procedure:

1) DO NOT LOAD ANY MOVIE FILES.
2) Set settings as in picture. Click OK.
3) Load movie
4) Do a normal conversion. No need to insert a blank media disk.
5) Wait to see the message as in the bottom picture.
6) If no ISO file is produced, click on the refresh button at the top right (see bottom picture).
Attachments
Create ISO.jpg
Create ISO-1.jpg
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by deadlyshadow »

Coral wrote: Wed Oct 09, 2019 5:10 am @ deadlyshadow
Make sure you follow this procedure:

1) DO NOT LOAD ANY MOVIE FILES.
2) Set settings as in picture. Click OK.
3) Load movie
4) Do a normal conversion. No need to insert a blank media disk.
5) Wait to see the message as in the bottom picture.
6) If no ISO file is produced, click on the refresh button at the top right (see bottom picture).
Thank You, Coral

I'm not a novice User
I've told before it doesn't start creating ISO file Automatically, If I Click on Refresh or Reselect "ISO Image in Working Folder" it creates ISO file
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Coral
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by Coral »

deadlyshadow wrote: Mon Oct 07, 2019 2:23 pm
Maggie wrote: Thu Oct 03, 2019 11:11 am It's working fine and automatically for me... mmh, what's exactly happening? when the timer get to 0 it starts again? (please send me an email to support@vsosoftware.fr, easier for me to help)
It stuck at that point and asks me to Insert The Media
Yes, it happend to me once too. All I did was to ignore the "lncert Media" alert and just clicked refresh.

I don't know if that is a bug or intentional. But at the end the ISO file is produced.
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by deadlyshadow »

Coral wrote: Wed Oct 09, 2019 2:03 pm
deadlyshadow wrote: Mon Oct 07, 2019 2:23 pm
Maggie wrote: Thu Oct 03, 2019 11:11 am It's working fine and automatically for me... mmh, what's exactly happening? when the timer get to 0 it starts again? (please send me an email to support@vsosoftware.fr, easier for me to help)
It stuck at that point and asks me to Insert The Media
Yes, it happend to me once too. All I did was to ignore the "lncert Media" alert and just clicked refresh.

I don't know if that is a bug or intentional. But at the end the ISO file is produced.
Thanks

Unfortunately it happens every time for me
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by filmczy »

Was wondering why the word "custom" was changed to "personnaliser" when selecting various options like color changes?
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Maggie
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by Maggie »

@deadlyshadow
Will you be ok to do a remote control session?

@filmczy
Thanks for reporting this, could you please send us a screenshot?
I may be due to the update we've made on the translation tool. We'll correct it.
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by Coral »

"Personnaliser" appears in the Template Editor. It is in all color changing options.
Attachments
personnaliser.jpg
personnaliser1.jpg
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Maggie
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by Maggie »

Thanks Coral (again!)
I've reported it: https://bugs.vso-software.fr/view.php?id=13769
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by OutbackJon »

deadlyshadow wrote: Wed Oct 09, 2019 2:36 pm
Coral wrote: Wed Oct 09, 2019 2:03 pm
deadlyshadow wrote: Mon Oct 07, 2019 2:23 pm It stuck at that point and asks me to Insert The Media
Yes, it happend to me once too. All I did was to ignore the "lncert Media" alert and just clicked refresh.
I don't know if that is a bug or intentional. But at the end the ISO file is produced.
Thanks
Unfortunately it happens every time for me
I'm having this same issue. Also happens on 7.0.0.68. It no longer automatically creates the .iso file unless I press the refresh button. I even did a clean install of 7.0.0.68.
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by OutbackJon »

ConvertXtoDVD.JPG
So, here's the log file. ConvertX hangs at the point in the attached picture, repeating the "Insert media to continue". (Or whatever the message is.) I have to press the "refresh" button to get it to burn the .iso file. This only began with .68, though I was previously on .64.
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ConvertXtoDVD 7_crashlog.20191110.200930.018.log
(9.13 KiB) Downloaded 781 times
OutbackJon
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by OutbackJon »

OK, so it seems I'm having the same issue on ConvertXtoHD 3.0.0.70.
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by Coral »

Try and click on the disk icon on top at right.
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Re: CXD - Latest beta - 7.0.0.67 released!

Post by deadlyshadow »

OutbackJon wrote: Mon Nov 11, 2019 1:07 am
deadlyshadow wrote: Wed Oct 09, 2019 2:36 pm
Coral wrote: Wed Oct 09, 2019 2:03 pm
Yes, it happend to me once too. All I did was to ignore the "lncert Media" alert and just clicked refresh.
I don't know if that is a bug or intentional. But at the end the ISO file is produced.
Thanks
Unfortunately it happens every time for me
I'm having this same issue. Also happens on 7.0.0.68. It no longer automatically creates the .iso file unless I press the refresh button. I even did a clean install of 7.0.0.68.
Yes, It happens with both build 67 and 68
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