Lifetime key no-longer works

Wayne1987 · Post by **Wayne1987** » Mon Feb 10, 2020 9:45 am

After erasing my pc and re-installing all my software, covertxtodvd nolonger allows my life-time key. "Too many PC's added to this key error", I don't understand this error. I've only used this key on my personal computer? How do I fix this for a life-time key?

Cougar_II · Post by **Cougar_II** » Mon Feb 10, 2020 12:49 pm

Hello,

Maggie from VSO should be in the forum sometimes today or tomorrow.
She is the person who can help you with KEY / registration issues.

Let's hope both our messages will get her attention

eddie11013 · Post by **eddie11013** » Mon Feb 10, 2020 2:20 pm

This worked for me: If you click 'Help/Tools" and then select enter license key, and do so, that should work. Also, if you click help/tools and click on 'About" it will show if its licensed or trial.

That said, Maggie once had to take control of my PC to fix this issue.

Hope this works.

Coral · Post by **Coral** » Mon Feb 10, 2020 4:14 pm

Wayne1987 wrote: ↑Mon Feb 10, 2020 9:45 am After erasing my pc and re-installing all my software, covertxtodvd nolonger allows my life-time key. "Too many PC's added to this key error", I don't understand this error. I've only used this key on my personal computer? How do I fix this for a life-time key?

I'll get to Maggie. Hang on !

Post by **Maggie** » Tue Feb 11, 2020 2:24 pm

I'm here!!! :p
Sorry didn't had time to check the forum before.

Mmmh, I think I've just answered to your email about this issue.
If you are not "that" Wayne please contact me via support@vsosoftware.fr with your order's email.

Cheers,
Maggie

Wayne1987 · Post by **Wayne1987** » Thu Feb 13, 2020 7:14 am

Thank you, VSO support: Maggie.

All is well for now.

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Lifetime key no-longer works

Lifetime key no-longer works

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