Conversion Failed

[captainchaosx2]

Hi,
Have been using ConvertxtoDVD for ages without any failures, but just got a TV series (10 episodes) in mkv format (1080p) and mp4 (720p).
I was trying to convert 3 episodes, 3 episodes, 2 episodes, 2 episodes for each disc (each episode is about 55 minutes), and have done this many times before.
Halfway through converting the 3 mkv episodes, it failed. Tried the 3 mp4 episodes - failed (total runtime 166 minutes).
Tried converting 2 episodes - no problem, converted fine.
Is there a DVD runtime time limit now? I thought that the runtime for the DVD was irrelevant, you just lost some picture quality.
Anything I can change in settings to allow the conversion (just so I get 4 discs not have to do 5 discs)?
Thanks
Ian

[JJ]

There is no change on time limit. Check those files, one might have problems.

[captainchaosx2]

I think the files are okay - I 'coded' episodes 1, 2, 3 (failed), then did 1, 2 and 3, 4 (no problem).

[captainchaosx2]

It's so strange - just tried to code episodes 5, 6, 7 - failed again.

Did 5, 6 then 7, 8 - success.

Aaaarrrggghhh.

[JJ]

Conversion log please, there might be something.

[dbminter]

You could also try some test conversions. Convert one file at a time and make sure the files aren't the problem. If a file fails to convert on its own, it and/or others are the problem. If each file converts on its own without error, then try converting 2 files. If they succeed, add a third. Keeping adding until you get a failure. When you get a failure, remove that file and try conversion again. Then, repeat again by adding that file. If it's repeatable, then the problem appears to be when that problematic file is queued up with other files.


It should be rare that a file succeeds in converting on its own and fails when queued with others.


What has me worried is you did some test processing and succeeded and then tried the same processing that failed. That sounds to me like some sort of hardware access error. Either a problem accessing the source files on the hardware where they're located or a problem with RAM or the processor.

[captainchaosx2]

Hi & thanks for your replies.

It's weird - 2 files at a time - no problem - 3 files? Fail.

I tried it with 3 other files (all Netflix TV episodes) and they failed too, even though the first time I coded them, it worked - I've got a new download of ConvertXtoDVD & it still failed.

Arggghhh

[captainchaosx2]

This is the fail log file if anyone can make any sense out of it!

:std_log='C:\Users\MESH USER\AppData\Roaming\VSO\ConvertXtoDVD\7\Log\ConvertXtoDVD 7_mainlog.20201212.155401.442.log'
:library=false
:app_name=ConvertXtoDvd.exe
:app_version=7.0.0.73
:most_recent=first
:event_header='{time} {type}'
:LongDateFormat=yyyy"-"mm"-"dd
:ShortDateFormat=dd mmm
:LongTimeFormat=hh":"nn":"ss"."zzz
:ShortTimeFormat=hh":"nn":"ss
:status=started
:group_indent=4

15:48:57.011 Info Conversion failed after 00:39:09
15:09:47.821 Info [ ] Loop playback
15:09:47.820 Info [x] Play titles one after the other
15:09:47.820 Info [ ] Return to title menu after titleset playback
15:09:47.819 Info [x] Skip root menu initially
15:09:47.819 Info [x] Auto-start playback
15:09:47.819 Info No menu generated
15:09:47.819 Group Video DVD menu options
15:09:47.818 Info Video DVD format: PAL (25 Fps)
15:09:47.818 Info Output target size : DVD-5 (4300 MB)
15:09:47.818 Info Number of core(s) used for encoding : 6
15:09:47.817 Info Number of core(s) used for decoding : 6
15:09:47.817 Info [ ] Use 2 pass encoding
15:09:47.817 Info [ ] Use best video quality settings
15:09:47.816 Info [ ] Use hardware decoding (if possible)
15:09:47.816 Info Max simultaneous conversions: 6
15:09:47.816 Group Advanced encoding options
15:48:56.456 Error Error while encoding file: VTS_01_1.VOB - step preparing titles
15:09:48.012 ------------ +--> [subtitle #3 - dvd_subtitle subtitle, 720x576 [English] (Default)]
+-[subtitle #2 - ass subtitle]
+--> [audio #2 - ac3 audio, 48000Hz, 5.1 Ch. back, 448000 bps [English]]
+-[audio [eng] aac main audio 6 Ch. 48000Hz ]
+--> [video #1 - mpeg2video video, 720x576, yuv420p, 16x9, Pulldown: 23.98Fps -> 25.00Fps, 3630Kbps]
+-[video hevc 1920x1080 16:9 yuv420p10le, 23.98Fps, 0Kbps ]
Output file: D:\Films\BURN\test\S01E01\VIDEO_TS\VTS_01_1.VOB (DVD PAL)
Input file: D:\Films\9-1-1 Season 1\S01E01.mkv
Video filters used:
- Output pixel format: YUV420P
- DeInterlace filter: VSO
- Upscale filter: Linear (VSO), Downscale filter: Linear (VSO). Fit method: letterbox (Padding: top: 0, bottom: 0, left: 0, right: 0. Cropping: top: 0, bottom: 0, left: 0, right: 0)
15:09:48.012 Info Chapters to generate: 30 (0h00m00s, 0h05m00s, 0h10m00s, 0h15m00s, 0h20m00s, 0h25m00s, 0h30m00s, 0h35m00s, 0h40m00s, 0h45m00s, 0h46m22s, 0h50m00s, 0h55m00s, 1h00m00s, 1h05m00s, 1h10m00s, 1h15m00s, 1h20m00s, 1h25m00s, 1h30m00s, 1h33m08s, 1h35m00s, 1h40m00s, 1h45m00s, 1h50m00s, 1h55m00s, 2h00m00s, 2h05m00s, 2h10m00s, 2h15m00s, )
15:09:48.011 Important Starting video encoding: [Memory load 34%] [Available virtual memory 3389 Mb.]
15:09:47.954 Verbose FFmpeg Opening file D:\Films\9-1-1 Season 1\S01E03.mkv
15:09:47.893 Verbose FFmpeg Opening file D:\Films\9-1-1 Season 1\S01E02.mkv
15:09:47.827 Verbose FFmpeg Opening file D:\Films\9-1-1 Season 1\S01E01.mkv
15:09:47.778 Verbose FFmpeg Opening file D:\Films\9-1-1 Season 1\S01E03.mkv
15:09:47.774 Verbose FFmpeg Opening file D:\Films\9-1-1 Season 1\S01E02.mkv
15:09:47.771 Verbose FFmpeg Opening file D:\Films\9-1-1 Season 1\S01E01.mkv
15:09:47.769 Group ******************** Titleset #1 - ~137 min. File: "S01E01" -> VTS_01_1.VOB - DVD PAL ********************|GK_TITLESET|
15:09:47.769 Info Encoding options: Medium Project (Automatic)
15:09:47.768 Info Target size: 4300 Mb.
15:09:47.768 Important Setting queuer for DVD PAL output: [Wait: 0], [ld: 0], [Hd: 0], [MAM: 100], [RM: 100], [ALL: False]
15:09:47.767 Important 6 simultaneous conversions allowed
15:09:47.767 Info Don't log FFMpeg log events
15:09:47.767 ------------ ***************************************************Burn settings end****************************************************
15:09:47.766 Info Default speed selected: 4x
15:09:47.766 Info [ ] Delete vsomsl files after burn complete
15:09:47.766 Info [ ] Delete output folder after burn complete
15:09:47.766 Info [ ] Don't eject disc or open output folder in explorer, after burn complete
15:09:47.765 Info SAO setting: Automatic
15:09:47.765 Info [x] Burn result to disk / as ISO file in working folder
15:09:47.765 ------------ **************************************************Burn settings begin***************************************************
15:09:47.765 Group Encoding session started at 15:09:47: 1 titleset(s) to encode -> Failed after 00:39:09|GK_CONVERT_SESSION|
15:09:18.245 Info Merged file 'D:\Films\9-1-1 Season 1\S01E03.mkv' to titleset #1 - 'S01E01' in position 3
15:09:10.361 Info Merged file 'D:\Films\9-1-1 Season 1\S01E02.mkv' to titleset #1 - 'S01E01' in position 2
15:08:55.752 Important Loaded with result [File ]
15:08:55.293 Info Loading: "D:\Films\9-1-1 Season 1\S01E01.mkv - File" 1/1
15:08:55.128 Info Sources filtered, found 1 protocols
15:08:54.997 Info Added protocol D:\Films\9-1-1 Season 1\S01E01.mkv, candidate 1/1
15:08:54.835 Info Found 1 candidates
15:08:54.555 Info Filtering sources
15:08:54.555 Group Loading file(s)
15:02:55.762 Info Personnal resources size (C:\Users\MESH USER\Documents\ConvertXtoDVD_Resources\): 0MB, 0 file(s)
15:02:55.560 Info Monotonizer size (C:\ProgramData\vso\vsomsl): 0MB, 5 file(s)
15:02:55.346 Info Thumb cache size (C:\ProgramData\VSO\vsothumbs): 4MB, 3 file(s)
15:02:55.136 Info Logs and templates size (C:\ProgramData\VSO\ConvertXtoDVD\7\): 74MB, 663 file(s)
15:02:54.917 Group Folder data
15:02:54.911 Info Menu templates loaded: 20
15:02:54.322 Info License status: active customer license
15:02:54.322 Info License type: commercial (online activated)
15:02:54.321 Info Computer ID: 4500042
15:02:54.321 Group License
15:02:52.109 Info Loading templates from: "C:\Users\MESH USER\Documents\ConvertXtoDVD_Resources\Templates\"
15:02:52.109 Info Loading templates from: "C:\ProgramData\VSO\ConvertXtoDVD\7\Templates\"
15:02:52.108 ------------ **************************ConvertXtoDvd.exe:1080 Log session start 2020-12-12 at 15:02:51.791***************************
15:02:52.107 Info 1 writer(s) found.
15:02:52.096 Group Burn engine events

[dbminter]

In the meantime, what I would try is take these 3 files that failed to convert in a queue and convert them to a different file type format with a different codec with something like what I use, AVIDeMux. Then, try processing these 3 new converted files together in a queue and see if they still fail. What I generally tend to do when conversions fail is try to convert the source files to a different file format and codec and see if that helps.

[captainchaosx2]

dbminster thank you.

Got avdemux & converted 3 files (that'd didn't code as a set of 3 before) to mp4 (it didn't like converting to avi for some reason.

ConvertXtoDVD converted all 3 files to DVD format fine.

I still can't understand why it suddenly decided to come up with the fail, when it's worked flawlessly before!

Thanks again - guess if I've got more than 2 files to put onto DVD, I'll have to go through avidemux every time!

Cheers

[dbminter]

Well, I can't figure out precisely why it fails in groups of 3 and not individually, but the culprit is most likely the codec used in the original files. CXD doesn't play nice with all codecs out there, so sometimes conversion with something like AVIDeMux fixes the problem.


Why AVIDeMux probably didn't like AVI I can only guess, but it probably had something to do with the chosen codec not being compliant with the AVI format. AVI is an extremely older format and probably isn't compatible with newer codecs. I always choose MP4 over the default of MKV because MKV files take longer to load in AVIDeMux over MP4.


Glad you got it to work, regardless!

[JJ]

Big problem currently is all the new codecs and different formats;
AVI, MP4 and MKV are all containers that can contain different streams with different encoding.
All these containers have rules on what can be in them to keep standard.
Sadly many groups that are releasing files are using non-standard (usually new) encoding and that causes small problems while playing those files but huge problems when re-encoding.

[captainchaosx2]

Hi again

Avidemux seems to be working fine ... BUT:

I've got another TV series with (I assume) hardcoded subtitles (no separate srt file) - is there a way to make sure that avidemux "sees" the subtitles, because after I have run the mkv files through avidemux, I can't see the subtitles, which is strange if they are all part of the one mkv file!

Anything I can do?

Cheers
Ian

[dbminter]

If they're hardcoded subtitles, they're "burned" in. Meaning they're part of the video. They can't be turned off because, technically, they're embedded in the video.


If you do any editing to a file in AVIDeMux and it has subtitles, AVIDeMux will not save the subtitles because it cannot edit subtitle streams to match the edit made to the video. Did you do any editing to the MKV in AVIDeMux? If you didn't, I thought, last time I checked, if you're just doing a direct conversion from one file format to another, it saves the subtitles. Unless you're saving as AVI, which may not support subtitles? I don't know. I know MP4 support subtitles.

[JJ]

I've got another TV series with (I assume) hardcoded subtitles (no separate srt file)

Without more details there can be no definite answer.
You need to find out what kind of subtitles are those, and of course what type of video is in that file.
If those subtitles are NOT in converted file then they are not hardcoded.

But still; this is ConvertXtoDVD forum. Not AviDeMux.