Need Help

[poseytroy76]

I hope someone can help me, I have been pulling out my hair these past few days trying to trouble shoot and messing up so many discs. But I am trying to understand how I can fix the current issue, to prevent it from occuring again.

19:37:59.165 Info Personnal resources size (C:\Users\posey\OneDrive\Documents\ConvertXtoDVD_Resources\): 0MB, 0 file(s)
19:37:58.949 Info Monotonizer size (C:\ProgramData\vso\vsomsl): 0MB, 0 file(s)
19:37:58.735 Info Thumb cache size (C:\ProgramData\VSO\vsothumbs): 0MB, 0 file(s)
19:37:58.528 Info Logs and templates size (C:\ProgramData\VSO\ConvertXtoDVD\7\): 74MB, 663 file(s)
19:37:58.301 Group Folder data
19:37:58.292 Info Menu templates loaded: 20
19:37:57.456 Info License status: active customer license
19:37:57.456 Info License type: commercial (online activated)
19:37:57.455 Info Computer ID: 1466354
19:37:57.455 Group License
19:37:54.091 Info Loading templates from: "C:\Users\posey\OneDrive\Documents\ConvertXtoDVD_Resources\Templates\"
19:37:54.091 Info Loading templates from: "C:\ProgramData\VSO\ConvertXtoDVD\7\Templates\"
19:37:54.089 ------------ **************************ConvertXtoDVD.exe:16400 Log session start 2022-10-04 at 19:37:53.639**************************
19:49:32.868 Error WRITE FAILED: write error occured at 67.4 percent of the write
19:49:31.359 Error An error occured in burning process. Drive status code: 16.
19:49:30.603 Warning Unexpected end of media 1226016 (32).
19:49:30.593 Info Sense at LBA 1226016 (32) - 05 21 00 [ILLEGAL REQUEST, LBA out of range]
19:49:30.576 Warning Defered Write error
19:49:30.551 Info Sense at LBA 1225984 (32) - 03 0C 00 [MEDIUM ERROR, write error]
19:40:35.439 Info Write success at try #2
^^^Repeated 175 Times in 8 minute(s) 54 second(s) 514 millisecond(s)^^^
19:40:33.387 Info WRITING: Lead-in burning time required 00:00:57.691
19:40:27.223 Info Write success at try #2
^^^Repeated 4 Times in 6 second(s) 154 millisecond(s)^^^
19:39:35.696 Info Write started 1818208 sectors to write
19:39:35.689 Info Init DVD-R DAO Success
19:39:30.596 Info Write speed set at x4.0 (5540 kB/s)
19:39:30.509 Info Available write speed: x8.0 (11080 kB/s) *, x6.0 (8310 kB/s), x4.0 (5540 kB/s), x3.0 (4155 kB/s)
19:39:30.502 Info Media ID: RITEKF1
19:39:30.324 Info Scanned files #83, folder #2 - total size 3722416128 b. (3.47 GB.)
19:39:30.318 Info Inserted media type : dvd-r
19:39:30.311 Info Volume ID: WHITE BOYZ - WH Pavel Havel
19:39:30.299 Info Folder: C:\Users\posey\OneDrive\Documents\ConvertXToDVD\WHITE BOYZ - WH Pavel Havel\
19:39:30.293 Info Write started
19:39:28.964 Info DVD Video burn process started
19:39:14.180 Info Writable disc dvd-r inserted. Ready to write
19:39:02.010 Info Parsing disc ...
19:38:33.832 Info Compatible media for write : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
19:38:33.831 Info Drive has Serial ATA physical interface
19:38:33.831 Info New Drive selected : [D] Slimtype DVD A DS8ACSH LP5M (ATAPI)
19:37:54.086 Info 1 writer(s) found.
19:37:54.066 Group Burn engine events

[alexia]

we need a sample file to reproduce...

Please provide one
You can use our Filegator to upload the file: https://upload.vso-software.fr/

Username: VSO_users
Password: VSO_users

[Cougar_II]

Hello,

19:39:30.596 Info Write speed set at x4.0 (5540 kB/s)
19:39:30.509 Info Available write speed: x8.0 (11080 kB/s) *, x6.0 (8310 kB/s), x4.0 (5540 kB/s), x3.0 (4155 kB/s)
19:39:30.502 Info Media ID: RITEKF1

My 2 cents it to invest and use VERBATIM media, they are the best.
The ones with AZO die !!!
RITEK flavored media id are OK but not the best.

Taiyo Yuden are the best: TYG02 or TYG03 media id are the best …

You did burn at x4.0 that is good, burning too fast may also cause issues, good choice !

[dbminter]

I am guessing from the log provided that your problem is the burns don't complete when the output in written to the disc? As was stated, try using Verbatim medium. And, as was said, get the AZO media. NOT the Life Series you find in brick and mortar stores as those are CMC, which are actually worse than Ritek. You want the DataLife Plus series, which is the AZO media, and can only be found, usually, in online stores.

[yoyo57]

Can you swop the burner for another one to trouble shoot where the issue occurs?
Is it burner, media, app or PC?
For me I have never had any issues with cheap +r or -r dvd

Suggest first try clean reinstall of the app. And use DVDRW disks to test it.

For me I just clean reinstall of version 7.0.0. 69 as latest beta update this week from 7.0.0.73 to 7.0.0.74 kept crashing