Help with Bluray Converter and Convert DVD to mp4 and other formats. strip Bluray, convert to Blu-ray or avchd, convert blu ray to mkv, avi, copy DVDs and much more.
Moderators: Maggie , alexia , Forum admin
BenieUK
Posts: 67 Joined: Sun Nov 01, 2009 5:40 pm
Location: UK
Post
by BenieUK » Sat Oct 15, 2011 1:19 pm
I have the series 'V' Season 1 UK, Disc 1 opens fine but Disc 2 i just get error : list index out of bounds (1)
Can this be fixed ?
PS. Good work on fixing most of the other bugs, this software is getting very stable now. Thank You
Claire
VSO Team Member
Posts: 5913 Joined: Mon Apr 02, 2007 1:39 pm
Location: France
Contact:
Post
by Claire » Tue Oct 18, 2011 12:43 pm
is this a problem with version 1.3.0.0?
BenieUK
Posts: 67 Joined: Sun Nov 01, 2009 5:40 pm
Location: UK
Post
by BenieUK » Tue Oct 18, 2011 1:32 pm
Yes still a problem with newest update
Claire
VSO Team Member
Posts: 5913 Joined: Mon Apr 02, 2007 1:39 pm
Location: France
Contact:
Post
by Claire » Tue Oct 18, 2011 1:47 pm
this is with a physical disk in your optical drive?
cedric
VSO Team Member
Posts: 1374 Joined: Fri May 02, 2008 9:31 am
Location: Toulouse-FRANCE
Post
by cedric » Tue Oct 18, 2011 1:54 pm
Hi,
Just to test, can you try by ripping the DVD on your HDD first, then convert?
Thank you!
BenieUK
Posts: 67 Joined: Sun Nov 01, 2009 5:40 pm
Location: UK
Post
by BenieUK » Tue Oct 18, 2011 2:17 pm
I have tried from disc and ripped to hdd, still same problem.. disc 1 is ok but disc 2 not.
Claire
VSO Team Member
Posts: 5913 Joined: Mon Apr 02, 2007 1:39 pm
Location: France
Contact:
Post
by Claire » Tue Oct 18, 2011 2:34 pm
ok thanks I will try and reproduce
Claire
VSO Team Member
Posts: 5913 Joined: Mon Apr 02, 2007 1:39 pm
Location: France
Contact:
Post
by Claire » Tue Oct 18, 2011 2:48 pm
Can you post a screenshot of not only the error but with the main interface of the converter behind the error message? Thanks
umbrella72
Posts: 1 Joined: Thu Oct 20, 2011 5:51 pm
Post
by umbrella72 » Thu Oct 20, 2011 6:11 pm
Im currently running Blu-ray converter ultimatum 1.3.0.0 and getting error “list index out of bounds (1)”.
I used CleanVSO.exe to completely remove all existing files of the program.
And after that i did a new install and everything worked perfectly.
The program to do this can be found here:
http://download2.vso-software.fr/CleanVSO.exe
Claire
VSO Team Member
Posts: 5913 Joined: Mon Apr 02, 2007 1:39 pm
Location: France
Contact:
Post
by Claire » Fri Oct 21, 2011 9:06 am
thanks for your report umbrella72
BenieUK
Posts: 67 Joined: Sun Nov 01, 2009 5:40 pm
Location: UK
Post
by BenieUK » Sat Oct 22, 2011 9:31 am
This is not solved, i tried the VSO clean software.. restarted pc and re-installed from start, the problem remains.
cedric
VSO Team Member
Posts: 1374 Joined: Fri May 02, 2008 9:31 am
Location: Toulouse-FRANCE
Post
by cedric » Mon Oct 24, 2011 8:59 am
Hi,
Please, can you provide more details about this disk?
I think we must buy it to reproduce...
Thanks you!
Claire
VSO Team Member
Posts: 5913 Joined: Mon Apr 02, 2007 1:39 pm
Location: France
Contact:
Post
by Claire » Fri Oct 28, 2011 3:55 pm
This is fixed in version 1.3.0.2 that is now available.
BenieUK
Posts: 67 Joined: Sun Nov 01, 2009 5:40 pm
Location: UK
Post
by BenieUK » Sat Oct 29, 2011 1:16 pm
Thank you Claire this is fixed now
Claire
VSO Team Member
Posts: 5913 Joined: Mon Apr 02, 2007 1:39 pm
Location: France
Contact:
Post
by Claire » Mon Oct 31, 2011 10:57 am
ok great thank you!