File to big

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Fump
Posts: 62
Joined: Mon Mar 04, 2013 2:08 pm

File to big

Post by Fump »

Hi,

I´m a brand new Goldmember und just testing the programm.
My problem is, when I convert a BluRay to DVD5 the size of destination file is 4,68GB and doesn´t fit on a DVD5 4,7Gb.
I tried the customized size and limited it to 4000MB. Still the generated file is 4,68GB.
Does anyone have a clue?
I couldn´t attatch a log because i simply can´t find it in the program folder.
I´m useing win7 x64.

cheers

Fump
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Claire
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Re: File to big

Post by Claire »

Hello,

Welcome to the forum new goldmember :)
Yes, posting your log file will help us look into the problem.
You will find the log file here C:\ProgramData\Vso
There is a settings icon in the top right conner of Blu-ray Converter which will allow you to open the log folder.

Open the different logs from the date you did the conversion and most the log with the most info in it.
Fump
Posts: 62
Joined: Mon Mar 04, 2013 2:08 pm

Re: File to big

Post by Fump »

Hi,

I hope this log is helpful - for you and for me :P

cheers

Fump
Attachments
BRDVD2_mainlog_.20130306.145643.683.log
(8.79 KiB) Downloaded 439 times
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Claire
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Re: File to big

Post by Claire »

looks like a bug in the software. If you need a solution quickly are you sure you want to convert with both audio tracks, maybe remove one of them?
Fump
Posts: 62
Joined: Mon Mar 04, 2013 2:08 pm

Re: File to big

Post by Fump »

ahh,

two audio Tracks? - there is just one - German.
But it contains two episodes of a serie.
I´m ok for the moment I can shrink the serie if necessary.
When do you think the bug will be fixed?
I hope soon.

Fump
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Claire
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Re: File to big

Post by Claire »

Sorry I read wrong, looking again at the log file I see only 1 audio file.

I don't know how soon the bug will be corrected.
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Claire
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Re: File to big

Post by Claire »

Hello,

the bug has been entered and it should be fixed soon. We will keep you posted
http://bugs.vso-software.fr/view.php?id=6525
Fump
Posts: 62
Joined: Mon Mar 04, 2013 2:08 pm

Re: File to big

Post by Fump »

Hi,

I just want to add, that it happens to DVD9 sizes too.
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Claire
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Re: File to big

Post by Claire »

This new beta version should fix your problem can you please confirm
http://forums.vso-software.fr/new-blu-r ... 17098.html
Fump
Posts: 62
Joined: Mon Mar 04, 2013 2:08 pm

Re: File to big

Post by Fump »

I can confirm,

the created file size is 3,92MB.
4,35 would be perfect - I guess.

thanks very much.
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