Crash downloading HD content

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mach3
Posts: 2
Joined: Thu Jul 25, 2013 2:47 am

Crash downloading HD content

Post by mach3 »

On the evaluation version, downloading HD content from BBC (size > 800Mb) causes VSO Downloader to crash when the 100% download point is reached (even though only 50% is available). Happens every time on both 3.1.0.23 and the latest non-beta.

Easily reproduceable on multiple Win 7 x64 machines. Seems to run out of memory. Very nice product but still seems a little too flaky for purchase.
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LouisM
Posts: 108
Joined: Wed Jun 16, 2010 8:41 am
Location: France

Re: Crash downloading HD content

Post by LouisM »

Hi,

please send us the URL of the BBC video so that we can test.
Any question about VSO Downloader? See the FAQ.
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LouisM
Posts: 108
Joined: Wed Jun 16, 2010 8:41 am
Location: France

Re: Crash downloading HD content

Post by LouisM »

You said that it crashed at 100%. Has the file been created in the output directory? Can it be played? Or is there any xxx.part file?

I suggest you send us a technical report via this page:
http://www.vso-software.fr/contactform. ... =technical

Thanks
Any question about VSO Downloader? See the FAQ.
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Benjamin
VSO Team Member
Posts: 983
Joined: Mon Jul 02, 2007 7:53 am
Location: Localhost

Re: Crash downloading HD content

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