2 Problems
Moderators: Maggie, alexia, Forum admin
2 Problems
Hi,
I´ve just used the VSO DVD Converter Ultimate 3 for the first time and had difficulties.
1)
The aspect ratio is wrong, the picture is streched horizontally.
I tried the settings fit method in automatic and letterbox. Same result.
The preview picture is fine.
2)
The german subtitles are hardcoded - they can´t be turned off.
I´m using the beta 3.0.0.14
I contain my log and hope for some help.
[attachment=0]DVD Converter Ultimate 3_mainlog_.20131105.194918.168.log[/attachment]
I´ve just used the VSO DVD Converter Ultimate 3 for the first time and had difficulties.
1)
The aspect ratio is wrong, the picture is streched horizontally.
I tried the settings fit method in automatic and letterbox. Same result.
The preview picture is fine.
2)
The german subtitles are hardcoded - they can´t be turned off.
I´m using the beta 3.0.0.14
I contain my log and hope for some help.
[attachment=0]DVD Converter Ultimate 3_mainlog_.20131105.194918.168.log[/attachment]
- Attachments
-
- DVD Converter Ultimate 3_mainlog_.20131105.194918.168.log
- (4.06 KiB) Downloaded 466 times
Re: 2 Problems
Thanks very much for reporting what you have found and they are in fact bugs. They will be corrected in the next version which I think will be published later today.
Re: 2 Problems
this beta version should fix the problems above 3.0.0.15
http://forums.vso-software.fr/new-dvd-c ... 17099.html
http://forums.vso-software.fr/new-dvd-c ... 17099.html
Re: 2 Problems
sorry,
bad news:
I got black stripes left and right from the picture.
I think it´s a 4:3 picture.
And black stripes over and under the picture, but these seem to be the regular 16:9 stripes.
bad news:
I got black stripes left and right from the picture.
I think it´s a 4:3 picture.
And black stripes over and under the picture, but these seem to be the regular 16:9 stripes.
Re: 2 Problems
Hello Fump,
Please post your last log file.
Tanks.
Please post your last log file.
Tanks.
Re: 2 Problems
I hope this is the correct one.
- Attachments
-
- DVD Converter Ultimate 3_crashlog_.20131107.121623.261.log
- (6.37 KiB) Downloaded 439 times
Re: 2 Problems
Please can you try with the last beta: (3.0.0.16):
http://forums.vso-software.fr/new-dvd-c ... 17099.html
Regards,
http://forums.vso-software.fr/new-dvd-c ... 17099.html
Regards,
Re: 2 Problems
Hi,
the picture is nice now in version 3.0.0.16
Thanks!
the picture is nice now in version 3.0.0.16
Thanks!
Re: 2 Problems
ok thanks for reporting back.