2 Problems

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Fump
Posts: 62
Joined: Mon Mar 04, 2013 2:08 pm

2 Problems

Post by Fump »

Hi,

I´ve just used the VSO DVD Converter Ultimate 3 for the first time and had difficulties.
1)
The aspect ratio is wrong, the picture is streched horizontally.
I tried the settings fit method in automatic and letterbox. Same result.
The preview picture is fine.

2)
The german subtitles are hardcoded - they can´t be turned off.

I´m using the beta 3.0.0.14
I contain my log and hope for some help.
[attachment=0]DVD Converter Ultimate 3_mainlog_.20131105.194918.168.log[/attachment]
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DVD Converter Ultimate 3_mainlog_.20131105.194918.168.log
(4.06 KiB) Downloaded 467 times
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Claire
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Re: 2 Problems

Post by Claire »

Thanks very much for reporting what you have found and they are in fact bugs. They will be corrected in the next version which I think will be published later today.
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Claire
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Re: 2 Problems

Post by Claire »

this beta version should fix the problems above 3.0.0.15
http://forums.vso-software.fr/new-dvd-c ... 17099.html
Fump
Posts: 62
Joined: Mon Mar 04, 2013 2:08 pm

Re: 2 Problems

Post by Fump »

sorry,

bad news:

I got black stripes left and right from the picture.
I think it´s a 4:3 picture.

And black stripes over and under the picture, but these seem to be the regular 16:9 stripes.
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cedric
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Re: 2 Problems

Post by cedric »

Hello Fump,

Please post your last log file.

Tanks.
Fump
Posts: 62
Joined: Mon Mar 04, 2013 2:08 pm

Re: 2 Problems

Post by Fump »

I hope this is the correct one.
Attachments
DVD Converter Ultimate 3_crashlog_.20131107.121623.261.log
(6.37 KiB) Downloaded 440 times
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cedric
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Joined: Fri May 02, 2008 9:31 am
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Re: 2 Problems

Post by cedric »

Please can you try with the last beta: (3.0.0.16):

http://forums.vso-software.fr/new-dvd-c ... 17099.html

Regards,
Fump
Posts: 62
Joined: Mon Mar 04, 2013 2:08 pm

Re: 2 Problems

Post by Fump »

Hi,

the picture is nice now in version 3.0.0.16

Thanks!
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Claire
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Re: 2 Problems

Post by Claire »

ok thanks for reporting back.
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