subtitles don't show on final result

[tomolo]

I have a problem subtittles are not visible in the converted Blue Ray to DVD, but
according to the log file they should be there, see the log. I got this program
for it is able to handle episodes not only a film. Typically, I use
ConvertertoDVD or DVDFab that worked in this case but not this program.
Have tried latest beta and the last stable version with the same result.
tomolo.

:std_log='C:\Documents and Settings\All Users\Application Data\VSO\Blu-ray Converter Ultimate\3\Log\Blu-ray Converter Ultimate 3_mainlog_.20140111.160019.437.log'
:library=false
:app_name=BlurayConverterUltimate.exe
:app_version=3.0.0.20
:most_recent=first
:event_header='{time} {type}'
:LongDateFormat=yyyy"-"mm"-"dd
:ShortDateFormat=dd mmm
:LongTimeFormat=hh":"nn":"ss"."zzz
:ShortTimeFormat=hh":"nn":"ss
:status=stopped
:group_indent=4

16:00:19.425 ------------ *****BlurayConverterUltimate.exe:2184 Log session stop after 2 hour(s) 54 minute(s) 10 second(s) 415 millisecond(s)*****
15:58:52.149 Info Total converted files size: 2,6 Gb.
13:09:01.688 Info [ ] Two pass encoding
15:58:51.919 ------------ File encoded successfully: SharpHD-HATFIELDS_AND_MCCOYS_S1_D1_BLURAY - Huvudfunktion 032113.mpg - SharpHD-HATFIELDS_AND_MCCOYS_S1_D1_BLURAY - Huvudfunktion - Generic video
15:58:51.901 Info subtitle #7 - Encoded subtitles frames: 2469
15:58:51.899 Info subtitle #6 - Encoded subtitles frames: 2466
15:58:51.896 Info subtitle #5 - Encoded subtitles frames: 2303
15:58:51.894 Info subtitle #4 - Encoded subtitles frames: 2443
15:58:51.892 Info subtitle #3 - Encoded subtitles frames: 2458
15:58:51.700 Info video #1 - Processed video frames: 289457 (289457 frames encoded, 0 frames dropped, 0 frames duplicated)
13:09:01.838 ------------ +-> [subtitle #7 - dvd_subtitle subtitle, 720x576 [sv]]
+-- [subtitle #7 - hdmv_pgs_subtitle subtitle]
+-> [subtitle #6 - dvd_subtitle subtitle, 720x576 [no]]
+-- [subtitle #6 - hdmv_pgs_subtitle subtitle]
+-> [subtitle #5 - dvd_subtitle subtitle, 720x576 [fi]]
+-- [subtitle #5 - hdmv_pgs_subtitle subtitle]
+-> [subtitle #4 - dvd_subtitle subtitle, 720x576 [da]]
+-- [subtitle #4 - hdmv_pgs_subtitle subtitle]
+-> [subtitle #3 - dvd_subtitle subtitle, 720x576 [en]]
+-- [subtitle #3 - hdmv_pgs_subtitle subtitle]
+-> [audio #2 - ac3 audio, 48000Hz, 5.1 Ch., 576 Kbps [en]]
+-- [audio #2 - dts main audio, 48000 kHz, 6 Ch., 1536 kbps [English]]
+-> [video #1 - mpeg2video video, 720x576, , 16x9, Pulldown: 23,98Fps -> 25,00Fps, 4680 Kbps [un], linear (vso)]
+-- [video #1 - h264 video, 1920x1080, 23,98Fps, YUV420P, 1,00 [Unspecified]]
************* SharpHD-HATFIELDS_AND_MCCOYS_S1_D1_BLURAY - Huvudfunktion -> SharpHD-HATFIELDS_AND_MCCOYS_S1_D1_BLURAY - Huvudfunktion 032113.mpg - Mpeg2-PS PAL 16/9 *************
13:09:01.835 Info Chapters to generate: 40
13:09:01.562 Group ******************** SharpHD-HATFIELDS_AND_MCCOYS_S1_D1_BLURAY - Huvudfunktion: 03:21:13 -> SharpHD-HATFIELDS_AND_MCCOYS_S1_D1_BLURAY - Huvudfunktion 032113.mpg ********************|GK_TITLESET|
13:09:01.560 Group File encoding session started at 13:09:01: 1 sequence(s) to encode|GK_CONVERT_SESSION|
13:04:59.112 Info Loaded Blu-Ray from: D:\Atlantis\SharpHD-HATFIELDS_AND_MCCOYS_S1_D1_BLURAY.iso
13:04:58.669 Info Found features
^^^Repeated 2 Times in 442 millisecond(s)^^^
13:04:58.553 Info Build OK
13:04:55.627 Info Source is OK
13:04:55.503 Info Media loaded
13:04:53.884 Info Loading Blu-Ray from: D:\Atlantis\SharpHD-HATFIELDS_AND_MCCOYS_S1_D1_BLURAY.iso
13:04:45.947 Info Using Advanced SPTI interface
13:04:45.947 Group Burn engine events
13:04:45.946 Info Total Physical Memory : 3199 Mb.)
Tillgängligt fysiskt minne : 2406 Mb.
Minnesbelastning : 24%
Totalt virtuellt minne : 2047 Mb.
Tillgängligt virtuellt minne : 1854 Mb.
Tillgängligt utökat virtuellt minne : 0 Mb.
Totalt minne : 5089 Mb.
Tillgängligt minne : 4371 Mb.
13:04:45.946 Info
Supported instruction set: MMX,sse,sse2,sse3,ssse3,sse41,sse42
13:04:45.941 Info OS : Windows XP (32 bits), Build 2600, service pack 3.0
file name : C:\Program\VSO\Blu-ray Converter Ultimate\3\BlurayConverterUltimate.exe
file version : 3.0.0.20
User language : Svenska
System language : Svenska
13:04:45.937 ------------ *********************BlurayConverterUltimate.exe:2184 Log session start 2014-01-11 at 13:04:41.734**********************

[Claire]

maybe the subtitles need to be activated.

Have you tried to do this? With what are you watching the converted result?

[tomolo]

Yes I tested in both MPC, VLC on the computer and I burned it to a DVD-RW disc and tested
in DVD player, and tried the subtitle menu, but there were no subtitles at all. I have two different
DVD player an LG RC 388 plus an older Thompson with the same result.
tomolo

[Claire]

When you load the file in Blu-ray Converter, do you see the subtitles in the preview window?
In other words are you sure they are there before actually converting?

[tomolo]

Yes and i could choose which I would keep.
And in the tree menu showed selected subtitle en, da, no, fi, sv and sound en.
Just like in ConverterXtoDVD V5 and the VSO Video Converter.
My settings, in general settings under the tab was PAL DVD 16:9, but the finished
converted file was not named normaly like a video folder but as MPG file i believe that the fault may lies there.

[Claire]

I wasn't clear enough. I mean when you press play in the preview window so you see the corresponding subtitle play on the screen?

A new beta is available can you try with it?
http://forums.vso-software.fr/latest-be ... 17666.html

[tomolo]

I may be stupid but, in the last beta version, I do not find the preview window.
But in this version, I get the subtitles to work.
tomolo

[Claire]

If you double click on the video file added, you can see the edit window where the preview is.

[Claire]

actually in versions 3.1.0.27 + 3.1.0.28 there is a bug and the edit window does not open.

This will be fixed in a new version that will be posted online in a couple of hours.