Downloader does not detect streams on myvideo.de

[Señor Rossi]

I'm using VSO Downloader version 4.1.0.13 beta. Unfortunately, it doesn't detect video streams from myvideo.de (it correctly detects ads on myvideo,de, though, but not the main videos). As VSO Downloader works perfectly fine with other streaming sites, I assume that there is no issue with my current setup.

You can try this URL to reproduce the problem: http://www.myvideo.de/serien/sons-of-an ... Id=9730671

[JJ]

That site requires registration, you can use Facebook or Google account. Stream is most likely sent in https or with some other protection.
Nothing comes from your link without logging in.

[Señor Rossi]

No need to login or register, but maybe you need a proxy with a German IP address to retrieve the stream. Germans seem to be somewhat anxious about where their video streams go to ...

[Benjamin]

yes you need a german IP, as reported by the interface the protocol is not yet supported:
http://forums.vso-software.fr/vso-downl ... 18077.html

[Señor Rossi]

yes you need a german IP, as reported by the interface the protocol is not yet supported:
http://forums.vso-software.fr/vso-downl ... 18077.html

Sorry for having bothered you with a stupid question, I didn't notice (and still don't see) any report on unsupported protocols with myvideo.de. Where exactly does the interface report that the protocol isn't supported? Do I have to enable these reports in the settings? I'm using version 4.1.0.13 beta on Windows 8.1 64 bit.

[Benjamin]

it should be reported in a new item.

[Señor Rossi]

Nothing shows up in the item list when I watch videos on myvideo.de. "Unfortunately," myvideo.de is the only site with which I now know that VSO Downloader has issues, so I can't check if it's specifific to that website or if there's something wrong with my setup.

[Benjamin]

if you can detect the demo video (help > online help > detect my 1st video), your installation and environnement are clean and the problem comes from the server.

[Señor Rossi]

The download of the test video works perfectly. Anyway, now that I know (thanks to you) that nothing can be done at the moment to download from myvideo.de using VSO Downloader, I think it's not necessary to further evaluate why my VSO Downloader installation does not report that the protocol on myvideo.de isn't yet supported. However, if you consider VSO Downloader's missing protocol report a bug worth fixing, I'd be happy to help.

[Benjamin]

I cannot access this web site, custom IP is needed, you can browse a media on your side then send the logs with our support tool:
http://download.vso-software.fr/vsorep.exe