QuickSync option gray out Ver. 1.5.0.4

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jarube
Posts: 4
Joined: Thu Apr 24, 2014 3:19 am

QuickSync option gray out Ver. 1.5.0.4

Post by jarube »

My computer:

Primary Display: R9 280x
Secundary Display: Intel 4770k (HD GRAPHICS 4600)

QuickSyncs Works on HANDBRAKE and DVD FAB 9 Without a problem.

I have installed lastes version of Intel and AMD Graphics cards.

What could be the problem?

Thanks.
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cedric
VSO Team Member
Posts: 1374
Joined: Fri May 02, 2008 9:31 am
Location: Toulouse-FRANCE

Re: QuickSync option gray out Ver. 1.5.0.4

Post by cedric »

Hello jarube,

Please, can you say me if you can found the "libmfxhw32.dll" file on your computer?
If yes, can you give me the complete path?

Do you know if Intel QuickSync SOFTWARE version could be used in other programs you're using, or only HARDWARE version is implemented?
Can you see a high GPU use when encoding using QuickSync with other programs?

Thank you!
jarube
Posts: 4
Joined: Thu Apr 24, 2014 3:19 am

Re: QuickSync option gray out Ver. 1.5.0.4

Post by jarube »

Hello Cedric. Thanks for the response.

Paths for libmfxhw32.dll

C:\Program Files\Intel\Media SDK
C:\Windows\System32\DriverStore\FileRepository\kit64ib.inf_amd64_29933351b3e1c594
C:\Program Files (x86)\Common Files\Nero\SharedVideoCodecs

And yes when encoding with Handbrake (video codec set to h.264 (Intel QSV) ) and with DVDFAB (Using h.264 Intel QuickSync as encoding video) i can tell the the intel GPU is used thats by checking with gpuz while encoding.

Any ideas?
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cedric
VSO Team Member
Posts: 1374
Joined: Fri May 02, 2008 9:31 am
Location: Toulouse-FRANCE

Re: QuickSync option gray out Ver. 1.5.0.4

Post by cedric »

Yes i have an idea, can you try the last beta version?
jarube
Posts: 4
Joined: Thu Apr 24, 2014 3:19 am

Re: QuickSync option gray out Ver. 1.5.0.4

Post by jarube »

Using ver. 1.5.0.5 has the same problem Intel QuickSync hardware enconding is gray out, and there is a new option that i can select that is Intel QuickSync software encoding but if i selected and press ok and then go again to options - hardware optimization that option is not selected.
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cedric
VSO Team Member
Posts: 1374
Joined: Fri May 02, 2008 9:31 am
Location: Toulouse-FRANCE

Re: QuickSync option gray out Ver. 1.5.0.4

Post by cedric »

Hello jarube,

Please, can you try with the last beta version:

http://forums.vso-software.fr/post90958.html#p90958

Regards,
cribber
Posts: 110
Joined: Wed Oct 16, 2013 2:34 pm

Re: QuickSync option gray out Ver. 1.5.0.4

Post by cribber »

The option is not greyed out anymore but it doesn't have any effect, and what on earth is Software QuickSync ?

Also, is it supposed to allow me to select nVidia and QuickSync at the same time ?

I'm only reporting this as I don't use it because I use NVENC (Which is still slower than other converters)
cribber
Posts: 110
Joined: Wed Oct 16, 2013 2:34 pm

Re: QuickSync option gray out Ver. 1.5.0.9

Post by cribber »

QuickSync now works but is permanently fixed at 2 reference frames and about half the bitrate of NVENC (not variable bitrate).

Also, I can select QuickSync and nVidia acceleration at the same time ?
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