Subtitles not correctly processed when converting to MP4

Free video converter, convert from any format to any format, mkv to avi, m2ts to avi, mp4, h264, mts, wmv, mov, DVD, etc.

Moderators: Maggie, ckhouston, JJ, Phil, alexia, Forum admin

Post Reply
mdebest
Posts: 2
Joined: Tue Feb 17, 2015 1:53 pm

Subtitles not correctly processed when converting to MP4

Post by mdebest »

I'm converting my Disney and Pixar collection from DVD VIDEO_TS folders to a MP4 format which will play on my iPads. I use the standard iPad profile for this.

About 50% of the movies aren't converted correctly on the subtitles front. The subtitles are being encoded in the correct language however a little into the movie the subtitles won't disappear to make way for the next one. For instance in Snow White the evil witch finished a sentence with "then she'll die". This text stays on the screen for the rest of the movie. New subtitles are placed on top of this and are barely readable.

I've tried to encode the movie three times, twice all by itself, but the results are the same every time, also on exactly the same moment in the movie.

Please advice.
Kind regards,
Marc
User avatar
Claire
VSO Team Member
Posts: 5913
Joined: Mon Apr 02, 2007 1:39 pm
Location: France
Contact:

Re: Subtitles not correctly processed when converting to MP4

Post by Claire »

have you tried with the latest beta version?

http://forums.vso-software.fr/br-dvd-co ... 18544.html

Can you list a few more movies you might have had the problem with so that maybe we will have the same one in our office to reproduce the problem.

Thanks

Claire
User avatar
Claire
VSO Team Member
Posts: 5913
Joined: Mon Apr 02, 2007 1:39 pm
Location: France
Contact:

Re: Subtitles not correctly processed when converting to MP4

Post by Claire »

never mind, I confirmed the problem, sorry you had it
http://bugs.vso-software.fr/view.php?id=9459

It should be fixed soon. I will keep you informed.
User avatar
Claire
VSO Team Member
Posts: 5913
Joined: Mon Apr 02, 2007 1:39 pm
Location: France
Contact:

Re: Subtitles not correctly processed when converting to MP4

Post by Claire »

Hello,

The problem is now solved in this beta version
http://forums.vso-software.fr/convertxt ... 18543.html

It would be nice if you confirm it fixes the problem.

Thanks,

Claire
mdebest
Posts: 2
Joined: Tue Feb 17, 2015 1:53 pm

Re: Subtitles not correctly processed when converting to MP4

Post by mdebest »

GREAT!
I've tried the mentioned betaversion and the problem is indeed solved. Thanks a lot!
User avatar
Claire
VSO Team Member
Posts: 5913
Joined: Mon Apr 02, 2007 1:39 pm
Location: France
Contact:

Re: Subtitles not correctly processed when converting to MP4

Post by Claire »

ok thanks very much for letting us know!
Post Reply