Lifetime license not working in V6

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bruceb
Posts: 19
Joined: Sat Oct 31, 2009 5:33 pm

Lifetime license not working in V6

Post by bruceb »

Just got lifetime license for Convertxtodvd in Jan 2016 and now when I updated to latest
V6 it says the license is for an older version. I asked it for the upgraded license I am entitled
to, but so far, nothing in my email with the new code. I am guessing this is because of the
weekend and it is probably done by people and not by computer. Anyone else have a
similar problem with the license and Version 6 of Convertxtodvd ? ? ?
JasonSGN
Posts: 8
Joined: Fri Jan 29, 2016 3:52 pm

Re: Lifetime license not working in V6

Post by JasonSGN »

Yes, it's not done automatically. I went through the same thing last weekend and received my code first thing on Monday morning.
bruceb
Posts: 19
Joined: Sat Oct 31, 2009 5:33 pm

Re: Lifetime license not working in V6

Post by bruceb »

That is what I figured. You would think when the license was just generated / bought
in Jan2016 that it would work with V6 first time out. It is after all, a Lifetime License
Thanks Jason, will keep an eye on emails on Monday
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Claire
VSO Team Member
Posts: 5913
Joined: Mon Apr 02, 2007 1:39 pm
Location: France
Contact:

Re: Lifetime license not working in V6

Post by Claire »

Hello Bruceb,

You can get your key automatically from
https://www.vso-software.fr/upgrade.php
bruceb
Posts: 19
Joined: Sat Oct 31, 2009 5:33 pm

Re: Lifetime license not working in V6

Post by bruceb »

New key received in email today and it is now showing
as registered in convertxtodv6 as it should be.
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