hang on 16b

[testuser99]

Loaded .16b over 12b. Set up convert and sharpen output to mp4. Program hangs part way through, have to kill in task manager. Happens anytime any image enhance sharpen is selected, contrast brightness change works ok. Changed source video to different format but still hangs when sharpen is selected. tried many times, turned off hardware optimize, different filters selected, but always hangs at different percent completed. reloaded .12b and project completed without error. log below...

:crash_log='C:\ProgramData\VSO\ConvertXtoVideo Ultimate\2\Log\ConvertXtoVideo Ultimate 2_crashlog_.20160529.110147.102.log'
:library=false
:app_name=vsoVideoConverter.exe
:app_version=2.0.0.16
:most_recent=first
:event_header='{time} {type}'
:LongDateFormat=yyyy"-"mm"-"dd
:ShortDateFormat=dd mmm
:LongTimeFormat=hh":"nn":"ss"."zzz
:ShortTimeFormat=hh":"nn":"ss
:status=started
:group_indent=4

11:02:33.173 Error [decoder][mpeg2video]: Warning MVs not available
11:02:33.172 Error [decoder][mpeg2video]: ac-tex damaged at 30 2
11:02:23.978 Error [decoder][mpeg2video]: Warning MVs not available
11:02:23.977 Error [decoder][mpeg2video]: ac-tex damaged at 44 2
11:02:23.808 Info H264 settings for stream #1: width=720,height=480,aspect=10/11,dar=4/3,b_factor=0,codec=h264_qsync_hw,h264_profile=high,h264_level=auto,preset=veryfast,coder=1,me_method=5,flags=+loop+global_header,g=250,me_range=16,bf=2,time_base=1001/30000,b=2497502,keyint_min=250,bt=4995004,pix_fmt=yuv420p,gpu_id=0,threads=8
11:02:23.807 ------------ +--> [audio #2 - aac audio, 48000Hz, Stereo, 192000 bps]
+-[audio ac3 main audio 2 Ch., 48000 Hz, 192 Kbps]
+--> [video #1 - h264_qsync_hw video, 720x480, yuv420p, 4x3, 29.97Fps, 2497 Kbps]
+-[video mpeg2video 720x480 4:3 yuv420p, 29.97 fps, 7200 Kbps]
Output file: D:\VSO Converted\volume 1 - Main feature\volume 1 - Main feature.mp4 (MPEG-4)
Input file: e:\xvid\fav\kp\volume 1\video_ts\VIDEO_TS.IFO
Video filters used:
- Output pixel format: YUV420P
- DeInterlace filter: VSO
- Image equalizer: contrast: 1.4 saturation: 1.1
- Upscale filter: Linear (VSO), Downscale filter: Linear (VSO). Fit method: user (Padding: top: 0, bottom: 0, left: 8, right: 8. Cropping: top: 0, bottom: 0, left: 0, right: 0)
- Post-processing: Sharpen medium
11:02:23.772 Group ******************** VIDEO_TS.IFO (0h:20m:47s) -> volume 1 - Main feature.mp4 - MPEG-4 ********************|GK_TITLESET|
11:02:21.272 Group MP4 MP4 (H264+AAC)|GK_CONVERT_SESSION|
11:01:51.395 Info Build OK
11:01:51.395 Info Source is OK
11:01:51.394 Info Media loaded
11:01:51.393 Group Loading structure
11:01:48.386 Info Total Physical Memory : 8025 Mb.

Available Physical Memory : 5234 Mb.
Memory Load : 34%
Total Virtual Memory : 4095 Mb.
Available Virtual Memory : 3790 Mb.
Available extended Virtual Memory : 0 Mb.
Total Memory : 8048 Mb.
Available Memory : 5181 Mb.
11:01:48.385 Info Processor Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz with 8 core(s) CPU
Pipeline(s): 8 - parallelize up to 8
Supported instruction set: MMX,sse,sse2,sse3,ssse3,sse41,sse42,avx,aes
11:01:48.378 Info User OS: Windows 7 Home Premium, Microsoft Windows 7 (Build 7601: Service Pack 1)
file name : C:\Program Files (x86)\VSO\ConvertXtoVideo Ultimate\2\vsoVideoConverter.exe
file version : 2.0.0.16
User language : English (United States)
System language : English (United States)
11:01:47.148 Group Burn engine events
11:01:47.102 ------------ ***********************vsoVideoConverter.exe:357132 Log session start 2016-05-29 at 11:01:47.005************************

[Claire]

sorry about this problem but thanks for posting it, please can you confirm it is fixed in our new version just published 2.0.0.17
http://forums.vso-software.fr/convertxt ... 18977.html

[testuser99]

Still hangs with v .18b. No errors in log but cancel button now works. Preview image has odd green highlights and hangs with time counting up. Properties on exe still seem to be .16 ??
Version .12b works okay.

:crash_log='C:\ProgramData\VSO\ConvertXtoVideo Ultimate\2\Log\ConvertXtoVideo Ultimate 2_crashlog_.20160531.112721.735.log'
:library=false
:app_name=vsovideoconverter.exe
:app_version=2.0.0.16
:most_recent=first
:event_header='{time} {type}'
:LongDateFormat=yyyy"-"mm"-"dd
:ShortDateFormat=dd mmm
:LongTimeFormat=hh":"nn":"ss"."zzz
:ShortTimeFormat=hh":"nn":"ss
:status=started
:group_indent=4

11:28:11.476 Info H264 settings for stream #1: width=700,height=428,aspect=1/1,dar=175/107,b_factor=0,codec=h264_qsync_hw,h264_profile=high,h264_level=auto,preset=veryfast,coder=1,me_method=5,flags=+loop+global_header,g=250,me_range=16,bf=2,time_base=1001/30000,b=2165080,keyint_min=250,bt=4330160,pix_fmt=yuv420p,gpu_id=0,threads=8
11:28:11.475 ------------ +--> [audio #2 - aac audio, 48000Hz, Stereo, 192000 bps]
+-[audio aac main audio 2 Ch., 48000 Hz, 193 Kbps]
+--> [video #1 - h264_qsync_hw video, 700x428, yuv420p, 175x107, 29.97Fps, 2165 Kbps]
¦-[video dxva2 h264 700x428 175:107 yuv420p, 29.97 fps, 2124 Kbps]
+-[subtitle [eng] 0:0:2 - mov_text 0x0]
Output file: D:\VSO Converted\volume 1 - Main feature\volume 1 - Main feature.mp4 (MPEG-4)
Input file: E:\Xvid\Fav\kp\volume 1 - Main feature.mp4
Video filters used:
- Output pixel format: YUV420P
- DeInterlace filter: VSO
- Upscale filter: Linear (VSO), Downscale filter: Linear (VSO). Fit method: letterbox (Padding: top: 0, bottom: 0, left: 0, right: 0. Cropping: top: 0, bottom: 0, left: 0, right: 0)
- Post-processing: Sharpen medium
11:28:11.422 Group ******************** volume 1 - Main feature.mp4 (0h:20m:47s) -> volume 1 - Main feature.mp4 - MPEG-4 ********************|GK_TITLESET|
11:28:11.405 Group MP4 MP4 (H264+AAC)|GK_CONVERT_SESSION|
11:27:23.119 Info Total Physical Memory : 8025 Mb.

Available Physical Memory : 5506 Mb.
Memory Load : 31%
Total Virtual Memory : 4095 Mb.
Available Virtual Memory : 3790 Mb.
Available extended Virtual Memory : 0 Mb.
Total Memory : 8048 Mb.
Available Memory : 5833 Mb.
11:27:23.119 Info Processor Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz with 8 core(s) CPU
Pipeline(s): 8 - parallelize up to 8
Supported instruction set: MMX,sse,sse2,sse3,ssse3,sse41,sse42,avx,aes
11:27:23.111 Info User OS: Windows 7 Home Premium, Microsoft Windows 7 (Build 7601: Service Pack 1)
file name : C:\Program Files (x86)\VSO\ConvertXtoVideo Ultimate\2\vsovideoconverter.exe
file version : 2.0.0.16
User language : English (United States)
System language : English (United States)
11:27:21.806 Group Burn engine events
11:27:21.735 ------------ ***********************vsovideoconverter.exe:257344 Log session start 2016-05-31 at 11:27:21.628************************

[testuser99]

I did a fresh install and now it is version 18. not sure what happened before. The image enhancement no longer hangs but the video is bad with bright green highlights.

[cedric]

New beta version posted, thank you for your feedback...

Regards,