New ConvertXtoVideo 2.0.0.61 BETA version

[Cherryman]

Here is something wrong update says I should download the version I have?

[Claire]

I suggest contacting us directly to figure out your case http://www.vso-software.fr/support.php

if you have purchased our software provide that info (email or license key) in the contact form or order number/purchase date.

[Cherryman]

license is valid But I can not enter it because always the popup comes, update, or exit - is like a cycle

I have contacted the support

Have a nice evening

[Panchdara]

Same here.... there is a bug in there somewhere.

[Cherryman]

Same here.... there is a bug in there somewhere.

Easy until it is fixed back on 2.0.0.52b

[Claire]

Same here.... there is a bug in there somewhere.

Do you have this problem with VSO Downloader 5.1.0.15?
http://www.vso-software.fr/products/dow ... loader.php

[Claire]

edit deleted text

[Claire]

new beta posted that should fix problem "not legit"

[Dirkmaster]

Okay, what is going on? Version 54 worked fine. I launched it last week, and it says there's a new version 55. I install it, and it seems to work fine for awhile, while pulling MP4s from DVD images. Until I try to make a 1080p blu=ray disc. THen it won't complete. COnverts the first two files fine, the third says it's at 100% but never progresses, and the fourth just keeps saying it will take longer and longer. Until it says days. THen I kill the process.

Okay, I think, 55 has a bug. So I uninstall it and reinstall 54. Launch it, it says "Hey, there's a new version". No thanx, I say. But it still won't create a blu-ray any longer. Same symptoms.

Here's the last three log files as a treat.

I have tried everything I can think of (uninstalling, rebooting, clearing register, reinstalling, reboot, etc) with no joy. Any help would be appreciated.

DIrkmaster

[Claire]

Hello,

Sorry you ran into this problem.

Can you try with the hardware optimizations turned off and see what happesn?

Thanks,

Claire

[Dirkmaster]

Yes, I have done that. And it does not exhibit the problem. But I'm only doing this to aid you in troubleshooting. Obviously, giving up the conversion speed of a 970 is not acceptable. I cannot take over 5 hours for every creation job.

Oh, and before you ask, thanx to GeForce Experience, I know I have the latest drivers. (378.49, dated 01/23/17)

[Dirkmaster]

I just tried to do the exact same project, but with hardware optimisation turned back on. Actually I started it and left. When I came back, it says that it'll finish in 18H7M and expanding.

[Dirkmaster]

New beta 56 does NOT fix this issue.

Here are the new error logs

Dirkmaster

[Dirkmaster]

Do we have any forward motion on this, or any recommendations on what I might try?

[Claire]

new beta posted

[Dirkmaster]

Tried installing V57b over 56. Tried to build a Blu-Ray 1080p from group of files. Stops at exactly the same place. Uninstalled V56 and installed V57, rebooting in between. Tried to build a Blu-Ray 1080p with a different group of files. Still stops with 3rd converted file at 100% but never moves on, and fourth gets partially done, and then just stops, with time remaining just growing and growing.

This is now the third version without any forward progress. I have updated NVidia drivers, uninstalled and reinstalled everything, but it still will not complete a build of a Blu-ray.

:(

[Claire]

can you post a screen shot of your settings when viewing hardware optimizations?

maybe also post your hardware specs related to GPU (version number/driver update etc)

[Dirkmaster]

Okay, so here are some snaps for your editification.

The graphics card is, as the optimization screen says, a MSI GTX 970.

Let me know if you need anything else.

Dirkmaster

[Claire]

can you post a log file from the conversion that fails? you convert to blu-ray 1080 the predefined conversion profile? what menu template?

[Cronm]

Bug error on close application randomly raised after encoding several task or working with software adding removing task or pressing cancel while loading long files over bluray disc iso

Edit: notes to Felicia for previous post. Yes looks like style of form changes when error is raised. Posibly bug related on destroying styling windows system on close.

Thanks