VSO Software Forum

cedric wrote:It was an installer problem I think... rebuilt now
Can you retry by re-DOWNLOADING then install the last version?

Thank you.

All ok now! Thanks.

Version 1.6.0.4. Nice program but there is an important problem. It's not possible anymore to copy an audio track in HD (DTS HD MA for instance).
I make for example a custom profile in MKV. In step 3 (audio tracks), I choose for "Copy (remux if possible ..." (put a little "v").
It doesn't work : the final result is that the audio track looses in any cases his HD : it becomes normal AC3 or DTS without HD and if the track is in 7.1, it becomes 5.1 whatever I do.
In (and till) version 1.5.0.36, there was no problem to copy an audio track in DTS HD MA. Has someone else observed the same problem? I hope it will be fixed as soon as possible.
Thank tou very much.

thanks for reporting will be fixed in the next version
http://bugs.vso-software.fr/view.php?id=9798

Hi
Not sure if this is a bug as i don't use this program a great deal, but today i went to convert a film and had to crop some of the picture, but when i clicked on apply and then convert the crop wasn't taken into affect, so i tried it again and got the same results, could someone check & confirm?

Thanks

Pete

Do you see the changes applying in the preview window when playing the video?

What format are you converting to?
Can you post your log file?
I did a quick test cropping and converting to AVI +mp3 and no problem.

Claire wrote:Do you see the changes applying in the preview window when playing the video?

What format are you converting to?
Can you post your log file?
I did a quick test cropping and converting to AVI +mp3 and no problem.

Hi
firstly when playing the video in the preview window within the editor it looked fine, but after starting the conversion and then clicking the preview window no changes had been made.
im converting to MKV(H264 + AAc)

i have included some screenshots and a log file, but the log file is only a short one as i started the conversion and then stopped it when i realised that something was wrong.

Hope this helps

Pete

confirmed bug now reported here, thanks
http://bugs.vso-software.fr/view.php?id=9853

Thanks Claire.

Im having crashing issues while encoding With Nvidia Drivers 352.84, for Windows 10
Its the first official Nvidia driver that supports DirectX 12.

The previous one, 347.55, worked great on Windows 10.

Thanks for reporting we will have to look into it, but we might wait until official release of Windows 10, things might change on both their sides

Claire wrote:confirmed bug now reported here, thanks
http://bugs.vso-software.fr/view.php?id=9853

Hi

Any idea when this Bug maybe fixed?

Thanks

should now be fixed in 1.6.0.9
available here
http://www.vso-software.fr/products/vid ... -video.php

Im trying the Intel Quick Sync conversion, but in the Frame Rate is really low, it is showing 11 - 12 FPS.
Is that the average framerate got with Quick Sync?

I ve got a Core i7 -4810MQ CPU, 2.80 GHz, quad core, Intel HD 4600 Graphics
It seens too slow to this CPU.

Software encoding is far more fast, with 40 FPS.

Isnt the hardware encoding supposed to be faster?

Hello Maikel,

Please, do not post the same report on multiple threads:
http://forums.vso-software.fr/latest-cx ... tml#p94268

Regards,

In the latest 1.6.0.17 version, there is no graphic adapter to choose from in the dropdown menu.
Tried to run the software as Administrator, got the same

Always crash while selecting subtitle stream to change language

Maikel wrote:Always crash while selecting subtitle stream to change language

It crashes when you make the selection? Can you post a screenshot? Or it crashes when you start the conversion?

It crashes when I click in the subtitle stream, in the Advanced Edit window

ok thanks, but I can't seem to reproduce. If you find out more info please let us know.

here is the screenshot