VSO Software Forum

If I try to play any AVI file with AC3 audio, I get an "Unknown File" error. Also, it appears that VSOMP does not play store-bought DVDs. When I select "Open Bluray/DVD" and point to my DVD drive with a regular commercial (store bought/rental) DVD movie, I get a "No valid DVD found" error. It doesn't matter if I point to the DVD drive, or to the VIDEO_TS folder on the DVD itself, it simply errors out. VSOMP also will not play ISO rips of DVD movies, while other media players have no problems with these files either. I think that VSOMP needs some work with the codecs. I have no problems with playback of AVI files with AC3 audio with any other media player, and all other media players also play back commercial DVD movies (and ISO rips as mentioned earlier). I think VSOMP could be a decent player, it just needs a lot of work.

Unfortunately, you are not alone in this problem.

Often VMP can be made to work again by uninstalling and then installing again - but it is not consistant, and may only work for one or a few DVDs, DVD-folders or video files (such as .mpeg). Closing VMP or rebooting the PC is nearly guaranteed to cause the problem again.
The bottom block in the log entries below, shows one run with repeated memory write errors (access violations) upon trying to open various DVD-folders (DVD ripped to hard disk).
VMP was then removed and reinstalled without a reboot. Nothing else was changed and no other programs were run. The top block shows the next run with successful reading/playing of the same DVD folder.
After closing the program and reopening again, the memory access violations (at the same address) occurred.

Note:
On one occasion, I had the following, different, memory address referencing a .DLL, part of the nVidia drivers:
2011-07-16 10:33:43 Warning Stream information exception: "Access violation at address 0528C1C1 in module 'nvcuvid.dll'. Read of address 3F3F3F9F"

There is another new problem, in that one cannot delete DVD and video files from the play-list once added.

VsoMediaPlayer.log extract:
2011-07-16 09:28:49 ---- ******************** Log session stop 16-Jul 09:28:49.744 PID 5072********************
2011-07-16 09:28:07 Info Stream ID #0 - Video (mpeg2video) 720x576 - 16/9 (1.78) - YUV420P started at 0:00:00
2011-07-16 09:28:07 Info Playing file: 'D:\Movies\Fifth Element\VIDEO_TS\VTS_01_0.IFO, 1, 255'
2011-07-16 09:28:07 Info Stream ID #1 - Audio (ac3) 48000 kHz - 6 Cx [eng] started at 0:00:00
2011-07-16 09:28:07 Info AV LOADER: File "VTS_01_0.IFO" probed format is DVD-Video Demuxer
2011-07-16 09:27:59 Info Loading DVD from: 'Fifth Element'
2011-07-16 09:27:58 Info Loading DVD from: 'D:\Movies\Fifth Element\VIDEO_TS\VTS_01_0.IFO'
2011-07-16 09:27:45 Info Raw command line: ""D:\Video apps\vso\VSO Media Player\VMP.exe""
2011-07-16 09:27:42 Info Program started
2011-07-16 09:27:42 Info Supported instruction set: sse3
2011-07-16 09:27:42 Info Maximum number of threads detected: 4 - parallelize up to 8
2011-07-16 09:27:42 Info Tuning Performances for Intel(R) Xeon(R) CPU E5345 @ 2.33GHz with 4 core(s) CPU
2011-07-16 09:27:42 Info Available Memory : 13963 Mb.
2011-07-16 09:27:42 Info Total Memory : 16380 Mb.
2011-07-16 09:27:42 Info Available extended Virtual Memory : 0 Mb.
2011-07-16 09:27:42 Info Available Virtual Memory : 1822 Mb.
2011-07-16 09:27:42 Info Total Virtual Memory : 2047 Mb.
2011-07-16 09:27:42 Info Memory Load : 29%
2011-07-16 09:27:42 Info Available Physical Memory : 5737 Mb.
2011-07-16 09:27:42 Info Total Physical Memory : 8191 Mb.
2011-07-16 09:27:42 Info System default language : English (United Kingdom)
2011-07-16 09:27:42 Info User default language : English (United Kingdom)
2011-07-16 09:27:42 Info Version : 0.1.1.216
2011-07-16 09:27:42 Info ExeName : D:\Video apps\vso\VSO Media Player\VMP.exe
2011-07-16 09:27:42 Info OS : Microsoft Windows 7 Ultimate (Build 7601: Service Pack 1)
2011-07-16 09:27:42 ---- ******************** Log session start 16-Jul 09:27:42.173 PID 5072********************

2011-07-16 09:25:06 ---- ******************** Log session stop 16-Jul 09:25:06.017 PID 3896********************
2011-07-16 09:25:01 Warning Cannot get stream information. Maybe file format [mpeg] was misdetected due to incorrect file extension.
2011-07-16 09:25:01 Warning Stream information exception: "Access violation at address 8B118B12. Write of address 8B118B12"
2011-07-16 09:23:10 Error No valid DVD found in: <br>D:\Movies\Fifth Element\VIDEO_TS\
2011-07-16 09:23:10 Error Sorry, no titles were found in this DVD
2011-07-16 09:23:09 Warning Cannot get stream information. Maybe file format [DVD] was misdetected due to incorrect file extension.
2011-07-16 09:23:09 Warning Stream information exception: "Access violation at address 8B118B12. Write of address 8B118B12"
2011-07-16 09:23:08 Info Loading DVD from: 'D:\Movies\Fifth Element\VIDEO_TS\VTS_01_0.IFO'
2011-07-16 09:22:41 Error Unknown file: <br>D:\Movies\Fifth Element\VIDEO_TS\VTS_01_0.IFO
2011-07-16 09:22:41 Warning Unable to open file: 'D:\Movies\Fifth Element\VIDEO_TS\VTS_01_0.IFO'
2011-07-16 09:22:41 Warning Cannot get stream information. Maybe file format [DVD] was misdetected due to incorrect file extension.
2011-07-16 09:22:41 Warning Stream information exception: "Access violation at address 8B118B12. Write of address 8B118B12"
2011-07-16 09:21:56 Info Raw command line: ""D:\Video apps\vso\VSO Media Player\VMP.exe" "
2011-07-16 09:21:51 Info Program started
2011-07-16 09:21:51 Info Supported instruction set: sse3
2011-07-16 09:21:51 Info Maximum number of threads detected: 4 - parallelize up to 8
2011-07-16 09:21:51 Info Tuning Performances for Intel(R) Xeon(R) CPU E5345 @ 2.33GHz with 4 core(s) CPU
2011-07-16 09:21:51 Info Available Memory : 14014 Mb.
2011-07-16 09:21:51 Info Total Memory : 16380 Mb.
2011-07-16 09:21:51 Info Available extended Virtual Memory : 0 Mb.
2011-07-16 09:21:51 Info Available Virtual Memory : 1822 Mb.
2011-07-16 09:21:51 Info Total Virtual Memory : 2047 Mb.
2011-07-16 09:21:51 Info Memory Load : 30%
2011-07-16 09:21:51 Info Available Physical Memory : 5699 Mb.
2011-07-16 09:21:51 Info Total Physical Memory : 8191 Mb.
2011-07-16 09:21:51 Info System default language : English (United Kingdom)
2011-07-16 09:21:51 Info User default language : English (United Kingdom)
2011-07-16 09:21:51 Info Version : 0.1.1.216
2011-07-16 09:21:51 Info ExeName : D:\Video apps\vso\VSO Media Player\VMP.exe
2011-07-16 09:21:51 Info OS : Microsoft Windows 7 Ultimate (Build 7601: Service Pack 1)
2011-07-16 09:21:51 ---- ******************** Log session start 16-Jul 09:21:51.546 PID 3896********************

If there's any other info needed, please ask.

Update note: I've since tried this on two Windows XP-Sp3 systems. No problems experienced with either build v212 (download was listed as 211-beta) or v216.
However with three Windows-7 64-bit systems, the problems are there.

Thanks both of you for posting the problems you encountered.

VMP cannot play protected disks without a decyprtor, mostly likely what dlb is referring to for his "commercial DVDs".
Check this guide for more info on: how to play protected disks with VSO Media.

Thanks for the program update today!
Installed v0.1.1.228 as an upgrade over 0.1.1.216 - running under Windows-7 Ultimate x64.
Launched and checked settings.
Dragged and dropped DVD folder into VMP. VMP ran through the initial checking screen without the "file format unknown" error, however the "Please wait ..." message then appeared. 10-minutes later it was still there on screen and the program was totally locked. Forced to crash/kill the VMP.

Error log shows the following entries:
2011-07-19 22:29:47 ---- ******************** Log session stop 19-Jul 22:29:47.452 PID 6408********************
2011-07-19 22:29:47 Error Exception "EStringListError" : "List index out of bounds (0)"
2011-07-19 22:19:31 Error Exception "EStringListError" : "List index out of bounds (0)"
2011-07-19 22:19:30 Info AV LOADER: File "VTS_01_0.IFO" probed format is DVD-Video Demuxer
2011-07-19 22:19:26 Info Loading DVD from: 'Outland'
2011-07-19 22:19:25 Info Loading DVD from: 'D:\Movies\Outland\VIDEO_TS\VTS_01_0.IFO'
2011-07-19 22:18:32 Info Raw command line: ""D:\Video apps\vso\VSO Media Player\VMP.exe""
2011-07-19 22:18:27 Info Program started
2011-07-19 22:18:27 Info Supported instruction set: sse3
2011-07-19 22:18:27 Info Maximum number of threads detected: 4 - parallelize up to 8
2011-07-19 22:18:27 Info Tuning Performances for Intel(R) Xeon(R) CPU E5345 @ 2.33GHz with 4 core(s) CPU
2011-07-19 22:18:27 Info Available Memory : 13243 Mb.
2011-07-19 22:18:27 Info Total Memory : 16380 Mb.
2011-07-19 22:18:27 Info Available extended Virtual Memory : 0 Mb.
2011-07-19 22:18:27 Info Available Virtual Memory : 1837 Mb.
2011-07-19 22:18:27 Info Total Virtual Memory : 2047 Mb.
2011-07-19 22:18:27 Info Memory Load : 37%
2011-07-19 22:18:27 Info Available Physical Memory : 5100 Mb.
2011-07-19 22:18:27 Info Total Physical Memory : 8191 Mb.
2011-07-19 22:18:27 Info System default language : English (United Kingdom)
2011-07-19 22:18:27 Info User default language : English (United Kingdom)
2011-07-19 22:18:27 Info Version : 0.1.1.228
2011-07-19 22:18:27 Info ExeName : D:\Video apps\vso\VSO Media Player\VMP.exe
2011-07-19 22:18:27 Info OS : Microsoft Windows 7 Ultimate (Build 7601: Service Pack 1)
2011-07-19 22:18:27 ---- ******************** Log session start 19-Jul 22:18:27.667 PID 6408********************

Uninstalled and hacked out as many VMP registry entries as possible.
Re-installed v0.1.1.228.
Drag and dropped .MPG file into VMP - errored and failed to play.
Changed file associations to include .mpg and .mpeg
Dragged and dropped another smaller .mpg (a title sequence, with no audio within file). Played, repeatedly.
Dragged and dropped a different .mpg, played with sound
Dragged and dropped more mpg files - including the one that initially failed! All played.

Error log shows the following entries:
2011-07-19 23:33:21 ---- ******************** Log session stop 19-Jul 23:33:21.564 PID 3880********************
2011-07-19 23:27:45 Info Stream ID #0 - Video (mpeg2video) 720x576 - 4/3 (1.33) - YUV420P started at 0:00:00
2011-07-19 23:27:45 Info Playing file: 'D:\Video files\Input\mpeg\Lara Craft.mpg'
2011-07-19 23:27:45 Info Stream ID #1 - Audio (ac3) 48000 kHz - 2 Cx started at 0:00:00
2011-07-19 23:27:45 Info AV LOADER: File "Lara Craft.mpg" probed format is MPEG-PS format
2011-07-19 23:27:31 Info Loading: 'D:\Video files\Input\mpeg\Lara Craft.mpg'
2011-07-19 23:16:15 Info Stream ID #0 - Video (mpeg2video) 720x576 - 4/3 (1.33) - YUV420P started at 0:00:00
2011-07-19 23:16:14 Info Playing file: 'D:\Video files\Input\mpeg\SaraTwain & JaneDarling.mpg'
2011-07-19 23:16:14 Info Stream ID #1 - Audio (ac3) 48000 kHz - 2 Cx started at 0:00:00
2011-07-19 23:16:14 Info AV LOADER: File "SaraTwain & JaneDarling.mpg" probed format is MPEG-PS format
2011-07-19 23:16:09 Info Loading: 'D:\Video files\Input\mpeg\SaraTwain & JaneDarling.mpg'
2011-07-19 23:15:46 Info Stream ID #0 - Video (mpeg2video) 720x576 - 4/3 (1.33) - YUV420P started at 0:00:00
2011-07-19 23:15:46 Info Playing file: 'D:\Video files\Input\mpeg\LisaRose 2.mpg'
2011-07-19 23:15:46 Info Stream ID #1 - Audio (ac3) 48000 kHz - 2 Cx started at 0:00:00
2011-07-19 23:15:46 Info AV LOADER: File "LisaRose 2.mpg" probed format is MPEG-PS format
2011-07-19 23:15:20 Info Playing file: 'D:\Video files\Input\titles\X-rated Intro (16-9, no audio).mpg'
2011-07-19 23:15:20 Info Stream ID #0 - Video (mpeg2video) 720x576 - 16/9 (1.78) - YUV420P started at 0:00:00
2011-07-19 23:15:20 Warning Unsupported decoder (id=0) for input stream #1
2011-07-19 23:15:19 Info AV LOADER: File "X-rated Intro (16-9, no audio).mpg" probed format is MPEG-2 transport stream format
2011-07-19 23:15:17 Info Loading: 'D:\Video files\Input\mpeg\LisaRose 2.mpg'
2011-07-19 23:14:48 Info Playing file: 'D:\Video files\Input\titles\X-rated Intro (16-9, no audio).mpg'
2011-07-19 23:14:48 Info Stream ID #0 - Video (mpeg2video) 720x576 - 16/9 (1.78) - YUV420P started at 0:00:00
2011-07-19 23:14:48 Warning Unsupported decoder (id=0) for input stream #1
2011-07-19 23:14:48 Info AV LOADER: File "X-rated Intro (16-9, no audio).mpg" probed format is MPEG-2 transport stream format
2011-07-19 23:14:47 Info Loading: 'D:\Video files\Input\titles\X-rated Intro (16-9, no audio).mpg'
2011-07-19 23:14:26 Info MPG (MPEG raw) files are now associated with Vso Media Player.
2011-07-19 23:14:26 Info MPEG files are now associated with Vso Media Player.
2011-07-19 23:13:36 Error Unknown error while playing file: D:\Video files\Input\mpeg\Lara Craft.mpg
2011-07-19 23:13:35 Info AV LOADER: File "Lara Craft.mpg" probed format is MPEG-PS format
2011-07-19 23:13:35 Info Loading: 'D:\Video files\Input\mpeg\Lara Craft.mpg'
2011-07-19 23:13:02 Info Raw command line: ""D:\Video apps\vso\VSO Media Player\VMP.exe" "
2011-07-19 23:12:58 Info Program started
2011-07-19 23:12:58 Info Supported instruction set: sse3
2011-07-19 23:12:58 Info Maximum number of threads detected: 4 - parallelize up to 8
2011-07-19 23:12:58 Info Tuning Performances for Intel(R) Xeon(R) CPU E5345 @ 2.33GHz with 4 core(s) CPU
2011-07-19 23:12:58 Info Available Memory : 13606 Mb.
2011-07-19 23:12:58 Info Total Memory : 16380 Mb.
2011-07-19 23:12:58 Info Available extended Virtual Memory : 0 Mb.
2011-07-19 23:12:58 Info Available Virtual Memory : 1837 Mb.
2011-07-19 23:12:58 Info Total Virtual Memory : 2047 Mb.
2011-07-19 23:12:58 Info Memory Load : 33%
2011-07-19 23:12:58 Info Available Physical Memory : 5437 Mb.
2011-07-19 23:12:58 Info Total Physical Memory : 8191 Mb.
2011-07-19 23:12:58 Info System default language : English (United Kingdom)
2011-07-19 23:12:58 Info User default language : English (United Kingdom)
2011-07-19 23:12:58 Info Version : 0.1.1.228
2011-07-19 23:12:58 Info ExeName : D:\Video apps\vso\VSO Media Player\VMP.exe
2011-07-19 23:12:58 Info OS : Microsoft Windows 7 Ultimate (Build 7601: Service Pack 1)
2011-07-19 23:12:58 ---- ******************** Log session start 19-Jul 23:12:58.642 PID 3880********************

Closed VMP. Reopened. Dragged and dropped a .mpg that had just played. No error displayed, but the Play List indicates it as "Invalid".
Dragged and dropped my title sequence again. Played
Dragged and dropped the same file that was listed as "Invalid" a few seconds earlier. Played without problem.

2011-07-19 23:42:25 Info Stream ID #0 - Video (mpeg2video) 720x576 - 4/3 (1.33) - YUV420P started at 0:00:58
2011-07-19 23:42:25 Info Playing file: 'D:\Video files\Input\mpeg\SaraTwain & JaneDarling.mpg'
2011-07-19 23:42:25 Info Stream ID #1 - Audio (ac3) 48000 kHz - 2 Cx started at 0:00:00
2011-07-19 23:42:24 Info AV LOADER: File "SaraTwain & JaneDarling.mpg" probed format is MPEG-PS format
2011-07-19 23:42:22 Info Loading: 'D:\Video files\Input\mpeg\SaraTwain & JaneDarling.mpg'
2011-07-19 23:41:46 Info Stream ID #1 - Audio (ac3) 48000 kHz - 2 Cx started at 0:00:00
2011-07-19 23:41:46 Info Playing file: 'D:\Video files\Input\titles\X-rated Intro (1080i).mpg'
2011-07-19 23:41:46 Info Stream ID #0 - Video (mpeg2video) 1440x1080 - 16/9 (1.78) - YUV420P started at 0:00:00
2011-07-19 23:41:46 Warning Unsupported decoder (id=0) for input stream #3
2011-07-19 23:41:46 Warning Unsupported decoder (id=0) for input stream #2
2011-07-19 23:41:45 Info AV LOADER: File "X-rated Intro (1080i).mpg" probed format is MPEG-2 transport stream format
2011-07-19 23:41:42 Info Loading: 'D:\Video files\Input\titles\X-rated Intro (1080i).mpg'
2011-07-19 23:40:16 Error Unknown error while playing file: D:\Video files\Input\mpeg\SaraTwain & JaneDarling.mpg
2011-07-19 23:40:16 Info AV LOADER: File "SaraTwain & JaneDarling.mpg" probed format is MPEG-PS format
2011-07-19 23:40:15 Info Loading: 'D:\Video files\Input\mpeg\SaraTwain & JaneDarling.mpg'
2011-07-19 23:39:46 Info Raw command line: ""D:\Video apps\vso\VSO Media Player\VMP.exe" "
2011-07-19 23:39:42 Info Program started
2011-07-19 23:39:42 Info Supported instruction set: sse3
2011-07-19 23:39:42 Info Maximum number of threads detected: 4 - parallelize up to 8
2011-07-19 23:39:42 Info Tuning Performances for Intel(R) Xeon(R) CPU E5345 @ 2.33GHz with 4 core(s) CPU
2011-07-19 23:39:42 Info Available Memory : 13545 Mb.
2011-07-19 23:39:42 Info Total Memory : 16380 Mb.
2011-07-19 23:39:42 Info Available extended Virtual Memory : 0 Mb.
2011-07-19 23:39:42 Info Available Virtual Memory : 1837 Mb.
2011-07-19 23:39:42 Info Total Virtual Memory : 2047 Mb.
2011-07-19 23:39:42 Info Memory Load : 33%
2011-07-19 23:39:42 Info Available Physical Memory : 5414 Mb.
2011-07-19 23:39:42 Info Total Physical Memory : 8191 Mb.
2011-07-19 23:39:42 Info System default language : English (United Kingdom)
2011-07-19 23:39:42 Info User default language : English (United Kingdom)
2011-07-19 23:39:42 Info Version : 0.1.1.228
2011-07-19 23:39:42 Info ExeName : D:\Video apps\vso\VSO Media Player\VMP.exe
2011-07-19 23:39:42 Info OS : Microsoft Windows 7 Ultimate (Build 7601: Service Pack 1)
2011-07-19 23:39:41 ---- ******************** Log session start 19-Jul 23:39:41.929 PID 2876********************

Hello astage,

Your testing is very good and we appreciate you providing so much feedback.

As the problems do not seem consistent and difficult to reproduce we can't know if there are related specifically to your files are a set of circumstances. Do you agree? Or have you found a consistent way to reproduce some of these problems?

It might help if we test with the same files you have, or at least that one finicky mpg file you have. I have sent to you by private message instructions on how to send the file, if it is possible.

To sum up you have 2 problems:
1) DVD folder does not play - it crashes vmp
2) mpg playback problem (either invalid or failed to play*)

* When you say it "failed to play" is this different behavior than when you "play List indicates it as "Invalid"' - or is the the same thing, just said differently/explained differently?

Thanks again for your help!