Access Violation [Blu-ray Converter Ultimate 1.4.0.8]
Posted: Thu Dec 15, 2011 3:33 am
Whenever I click "Advanced Settings" either with our without a disc loaded I get the following error message:
Here's the program log:
I have uninstalled and removed the VSO directories from both the roaming folder and Program Files (x86) before reinstalling. However the error persists.
What steps should I take next?
Here's the program log:
Code: Select all
2011-12-14 19:29:06 Info No disc in drive.
2011-12-14 19:29:04 Info Available Memory : 3904 Mb.
2011-12-14 19:29:04 Info Total Memory : 5867 Mb.
2011-12-14 19:29:04 Info Available extended Virtual Memory : 0 Mb.
2011-12-14 19:29:04 Info Available Virtual Memory : 1840 Mb.
2011-12-14 19:29:04 Info Total Virtual Memory : 2047 Mb.
2011-12-14 19:29:04 Info Memory Load : 51%
2011-12-14 19:29:04 Info Available Physical Memory : 1412 Mb.
2011-12-14 19:29:04 Info Total Physical Memory : 2934 Mb.
2011-12-14 19:29:04 Info System default language : English (United States)
2011-12-14 19:29:04 Info User default language : English (United States)
2011-12-14 19:29:04 Info Version : 1.4.0.8
2011-12-14 19:29:04 Info ExeName : C:\Program Files (x86)\vso\Blu-ray Converter Ultimate\BlurayConverterUltimate.exe
2011-12-14 19:29:04 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2011-12-14 19:29:04 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-12-14 19:29:04 Info Drive has Serial ATA physical interface
2011-12-14 19:29:04 Info New Drive selected : 0:1:0 - PLDS DVD+-RW DS-8A5SH XD13 [D] (Ide)
2011-12-14 19:29:04 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-12-14 19:29:04 Info Drive has Serial ATA physical interface
2011-12-14 19:29:04 Info New Drive selected : 0:1:0 - PLDS DVD+-RW DS-8A5SH XD13 [D] (Ide)
2011-12-14 19:29:04 Info Using Advanced SPTI interface
2011-12-14 19:29:04 ---- ******************** Log session start 14-Dec 19:29:04.066 PID 6452********************
2011-12-14 19:29:00 ---- ******************** Log session stop 14-Dec 19:29:00.431 PID 2996********************
2011-12-14 19:26:18 Info No disc in drive.
2011-12-14 19:26:17 Info Available Memory : 3913 Mb.
2011-12-14 19:26:17 Info Total Memory : 5867 Mb.
2011-12-14 19:26:17 Info Available extended Virtual Memory : 0 Mb.
2011-12-14 19:26:17 Info Available Virtual Memory : 1842 Mb.
2011-12-14 19:26:17 Info Total Virtual Memory : 2047 Mb.
2011-12-14 19:26:17 Info Memory Load : 51%
2011-12-14 19:26:17 Info Available Physical Memory : 1425 Mb.
2011-12-14 19:26:17 Info Total Physical Memory : 2934 Mb.
2011-12-14 19:26:17 Info System default language : English (United States)
2011-12-14 19:26:17 Info User default language : English (United States)
2011-12-14 19:26:17 Info Version : 1.4.0.8
2011-12-14 19:26:17 Info ExeName : C:\Program Files (x86)\vso\Blu-ray Converter Ultimate\BlurayConverterUltimate.exe
2011-12-14 19:26:17 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2011-12-14 19:26:17 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-12-14 19:26:17 Info Drive has Serial ATA physical interface
2011-12-14 19:26:17 Info New Drive selected : 0:1:0 - PLDS DVD+-RW DS-8A5SH XD13 [D] (Ide)
2011-12-14 19:26:17 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-12-14 19:26:17 Info Drive has Serial ATA physical interface
2011-12-14 19:26:17 Info New Drive selected : 0:1:0 - PLDS DVD+-RW DS-8A5SH XD13 [D] (Ide)
2011-12-14 19:26:16 Info Using Advanced SPTI interface
2011-12-14 19:26:16 ---- ******************** Log session start 14-Dec 19:26:16.819 PID 2996********************
What steps should I take next?