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Constant freezing/hanging

Posted: Thu Jun 07, 2012 12:56 pm
by Aspects
Hi,

I have been trying to use this software for many days now, but everytime I do the program freezes while I'm selecting my conversion options. The program always shows "not responding" in the title bar. It cannot be killed using task manager, and it becomes impossible to shut down. The only way to close it down and start over is to press the reset button. I have tried turning off data execution prevention mentioned in a previous thread, tried re-installing the software, even tried re-installing Windows. Nothing seems to fix this problem.

Any help would be greatly appreciated. I paid good money for this program... I just want it to work.

Cheers.

Re: Constant freezing/hanging

Posted: Tue Jul 03, 2012 2:52 pm
by Claire
Hello,

You can use this tool to completely uninstall the products which I suggest doing.
http://download2.vso-software.fr/CleanVSO.exe

Please try with version 2 beta
http://forums.vso-software.fr/blu-ray-c ... 15487.html

I have sent you a new key for it to your email.

Thanks