cannot find my adapter name

[paradoxgogo]

help me ,i cannot find my adapter name on network adapter.it only shows 4 option but not one of them is my network adapter im use .please help me..

[Benjamin]

if your NIC is not listed it is not supported by our network driver, switch your Internet connection on another card.

[Zero3K]

paradoxgogo: How about telling us more information about your network card and the adapters that are being detected. Also, what OS are you using?

[Benjamin]

in the log you have some informations about the NICs

[jkuehn8]

This is kind of an old thread, But, Here Goes anyway
I need to add a Verizon V740 modem to those being monitored.
The actual modem is
Novatel Wireless Merlin CDMA EV-DO Modem
ESN-DEC:0910355322
FCCID:PKRNVWMXV720
V740
IC:3229B-MX720

ExpressCard34

Qualcomm 3G CDMA

I tried Changing:
[VSO_COLLECTION]
Count=3 from 2

AND adding this line to the ..\ProgramData\VSO\VSO Downloader\4\adapters.ini file
DetectedOnlineAdapterName=\DEVICE\{51E7609E-F086-4ECA-9870-5B9E4E5096BD}

No joy

This is in an HP Laptop with an internal WIFI modem.
I use the Verizon modem whenever I am out of range of WIFI.

I've been a paid VSO user since version 1.0 and I hope someone is still providing support.

[Benjamin]

please provide the complete log about adapters or send us a report using this tool:
http://download.vso-software.fr/vsorep.exe