Errors on longer Vimeo video downloads

[FDMaguire]

I have just started using VSO Downloader. Heck, just started a couple of days with any video downloaders. So, my problem could easily just be stupid user error :)

I am only downloading from two sites, YouTube and Vimeo. I am getting fine results in downloading from YouTube for videos no matter if they are short or even really long.

However, I can only get shorter videos to download from Vimeo. I keep getting errors when I try to download longer videos from Vimeo. I tried another tool called "Video Download Videos" which is an extension for the Google Chrome browser. It works find at downloading videos on Vimeo no matter if they are long or short. I have tried it on the same exact longer videos on Vimeo that are showing errors when I try to do it with VSO Downloader. The Chrome Extension worked just fine on those longer Vimeo videos. So, I know it is not the videos themselves or my computer (did all this on the same computer).

I know I could use the Chrome Extension, but I love how much easier it is to work with VSO Downloader.

Any ideas?

And, again, maybe I am just doing something wrong. Thanks for the help!!

[Benjamin]

I invit you to send us a support request that will also send your logs:
http://www.vso-software.fr/contactform.php

[FDMaguire]

Thanks you. I just followed the directions and submitted the item.