VSO Software Forum

Under Settings - Detection - Network Adapter, there are two options under Network Driver.

WinPcap (libpcap driver)
VSO EVE (NDIS driver)

If I try to select the VSO EVE, it bounces back to WinPcap. So in effect VSO EVE cannot be selected. So what is it even there for?

EVE driver is an inhouse network driver developed by our team, it whould replace Winpcap in the future.
If you cannot select it that means that it is not supported by your NICs, you can check the log to understand why, I suggest you to reinstall it first.

Tried re-installing already (though I didn't do a complete un-install). Where is the log located? I didn't see it in the VSO Downloader install folder. My NIC is Broadcom Netlink (TM) Gigabit Ethernet Driver.

Can you send me a report using our support tool:
http://download.vso-software.fr/vsorep.exe

OK just sent a report (basically just sent same message from my first post) using the Tool.

I found the logs in C:\ProgramData\Vso\VSO Downloader\3\Log. Might be a good idea for the user to be able to set that location in Settings. I for one would like it.



:std_log='C:\ProgramData\VSO\VSO Downloader\3\log\downloader_log.20130422.103253.665.log'
:library=false
:app_name=VsoDownloader.exe
:app_version=3.0.3.5
:most_recent=first
:event_header='{time} {type}'
:LongDateFormat=yyyy"-"mm"-"dd
:ShortDateFormat=dd mmm
:LongTimeFormat=hh":"nn":"ss"."zzz
:ShortTimeFormat=hh":"nn":"ss
:status=stopped
:group_indent=4

10:32:53.665 ------------ *********************VsoDownloader.exe:3364 Log session stop after 28 second(s) 641 millisecond(s)**********************
10:32:53.549 Info Download items saved
10:32:46.549 Info Streaming monitoring enabled: Broadcom NetLink (TM) Gigabit Ethernet Driver
10:32:33.808 Info Streaming monitoring stopped: Broadcom NetLink (TM) Gigabit Ethernet Driver
10:32:25.798 Info Streaming monitoring enabled: Broadcom NetLink (TM) Gigabit Ethernet Driver
10:32:25.560 Info Previous download successfully loaded: 0
10:32:25.302 Group downloads
10:32:40.610 Important Network adapter successfully detected automatically: Broadcom NetLink (TM) Gigabit Ethernet Driver
10:32:40.610 ------------ ************************************Detection of the online network adapter finished************************************
10:32:40.363 Info Available network adapters: 1
10:32:40.610 Important ONLINE
10:32:40.510 Debug HTTP pkts -> GET=1 | HTTP=1
10:32:40.510 Debug raw pkts -> incoming=12 | outgoing=4
10:32:40.363 Info IPv6
10:32:40.363 Info Description: Broadcom NetLink (TM) Gigabit Ethernet Driver
10:32:40.363 Info Name: \Device\NPF_{BE927D97-4238-4501-B57E-18DDD35263F1}
10:32:40.363 Group NIC_0
10:32:40.322 ------------ ************************************Starting detection of the online network adapter************************************
10:32:40.322 Important Network driver is running: WinPcap (libpcap driver)
10:32:40.322 Info WinPcap (libpcap driver) is compatible: will be used as default driver
10:32:40.280 Warning An error occured with VSO EVE (NDIS driver): will try with the other one...
10:32:40.278 Info Performing auto selection of the network driver...
10:32:25.756 Important Network adapter successfully detected automatically: Broadcom NetLink (TM) Gigabit Ethernet Driver
10:32:25.756 ------------ ************************************Detection of the online network adapter finished************************************
10:32:25.593 Info Available network adapters: 1
10:32:25.756 Important ONLINE
10:32:25.717 Debug HTTP pkts -> GET=1 | HTTP=1
10:32:25.717 Debug raw pkts -> incoming=12 | outgoing=5
10:32:25.593 Info IPv6
10:32:25.593 Info Description: Broadcom NetLink (TM) Gigabit Ethernet Driver
10:32:25.593 Info Name: \Device\NPF_{BE927D97-4238-4501-B57E-18DDD35263F1}
10:32:25.593 Group NIC_0
10:32:25.578 ------------ ************************************Starting detection of the online network adapter************************************
10:32:25.578 Important Network driver is running: WinPcap (libpcap driver)
10:32:25.561 Info Performing auto selection of the network driver...
10:32:25.558 Warning EVE driver is not installed
10:32:25.550 Info PCAP driver is installed
10:32:25.227 Group NIC inspector
10:32:46.494 Info Settings applied
10:32:46.489 ------------ ****************************************************Settings closed*****************************************************
10:32:33.808 ------------ ****************************************************Opening settings****************************************************
10:32:25.560 Info Settings applied
10:32:25.300 Info Ad Blocker successfully loaded
10:32:25.239 Info Network adapters successfully loaded
10:32:25.238 Info Secure stream successfully loaded
10:32:25.238 Info Mimes successfully loaded
10:32:25.231 Info Ports to monitor successfully loaded
10:32:25.229 Info Registry successfully loaded
10:32:25.228 Important Output folder path: F:\Videos\VSO Downloader\
10:32:25.227 Group settings
10:32:25.227 Group HDS manifest
10:32:25.227 Group media detection
10:32:25.550 Info avutil.dll: 51.64.100.315
10:32:25.550 Info avformat.dll: 54.16.104.315
10:32:25.550 Info avcodec.dll: 54.40.100.315
10:32:25.531 Info Winsock: Version 2.2 - WinSock 2.0 Running
10:32:25.302 Info ad_c.dll loaded: version 1.3
10:32:25.302 Info wpcap.dll successfully loaded: WinPcap version 4.1.2 (packet.dll version 4.1.0.2001), based on libpcap version 1.0 branch 1_0_rel0b (20091008)
10:32:25.302 Info packet.dll successfully loaded: 4.1.0.2001 (driver)
10:32:25.227 Group external
10:32:25.212 Important Ultimate version registered
10:32:25.197 Info Total Physical Memory : 16272 Mb.
Available Physical Memory : 7338 Mb.
Memory Load : 54%
Total Virtual Memory : 2047 Mb.
Available Virtual Memory : 1882 Mb.
Available extended Virtual Memory : 0 Mb.
Total Memory : 18830 Mb.
Available Memory : 9777 Mb.
10:32:25.197 Info Processor Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz with 8 core(s) CPU
Pipeline(s): 8 - parallelize up to 8
Supported instruction set: MMX,sse,sse2,sse3,ssse3,sse41,sse42,avx,aes
10:32:25.192 Info OS : Windows 7 (64 bits), Build 7601, service pack 1.0
file name : E:\Program Files\VSO\VSO Downloader\VsoDownloader.exe
file version : 3.0.3.5
User language : English (United States)
System language : English (United States)
10:32:25.192 ------------ **************************VsoDownloader.exe:3364 Log session start 2013-04-22 at 10:32:24.908***************************

your request feature will be added for the log path.

Can you send me a report using our support tool:
http://download.vso-software.fr/vsorep.exe

I already sent it the last time you asked me. Is there anything specific I'm supposed to put in there? On the last one I just put what was in my first post.

Just sent it.