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Crash downloading HD content

Posted: Thu Jul 25, 2013 2:59 am
by mach3
On the evaluation version, downloading HD content from BBC (size > 800Mb) causes VSO Downloader to crash when the 100% download point is reached (even though only 50% is available). Happens every time on both 3.1.0.23 and the latest non-beta.

Easily reproduceable on multiple Win 7 x64 machines. Seems to run out of memory. Very nice product but still seems a little too flaky for purchase.

Re: Crash downloading HD content

Posted: Thu Jul 25, 2013 9:59 am
by LouisM
Hi,

please send us the URL of the BBC video so that we can test.

Re: Crash downloading HD content

Posted: Fri Jul 26, 2013 10:45 am
by LouisM
You said that it crashed at 100%. Has the file been created in the output directory? Can it be played? Or is there any xxx.part file?

I suggest you send us a technical report via this page:
http://www.vso-software.fr/contactform. ... =technical

Thanks

Re: Crash downloading HD content

Posted: Mon Aug 19, 2013 2:38 pm
by Benjamin