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2 Problems

Posted: Tue Nov 05, 2013 7:00 pm
by Fump
Hi,

I´ve just used the VSO DVD Converter Ultimate 3 for the first time and had difficulties.
1)
The aspect ratio is wrong, the picture is streched horizontally.
I tried the settings fit method in automatic and letterbox. Same result.
The preview picture is fine.

2)
The german subtitles are hardcoded - they can´t be turned off.

I´m using the beta 3.0.0.14
I contain my log and hope for some help.
[attachment=0]DVD Converter Ultimate 3_mainlog_.20131105.194918.168.log[/attachment]

Re: 2 Problems

Posted: Wed Nov 06, 2013 10:18 am
by Claire
Thanks very much for reporting what you have found and they are in fact bugs. They will be corrected in the next version which I think will be published later today.

Re: 2 Problems

Posted: Thu Nov 07, 2013 9:15 am
by Claire
this beta version should fix the problems above 3.0.0.15
http://forums.vso-software.fr/new-dvd-c ... 17099.html

Re: 2 Problems

Posted: Thu Nov 07, 2013 12:14 pm
by Fump
sorry,

bad news:

I got black stripes left and right from the picture.
I think it´s a 4:3 picture.

And black stripes over and under the picture, but these seem to be the regular 16:9 stripes.

Re: 2 Problems

Posted: Thu Nov 07, 2013 1:13 pm
by cedric
Hello Fump,

Please post your last log file.

Tanks.

Re: 2 Problems

Posted: Thu Nov 07, 2013 3:54 pm
by Fump
I hope this is the correct one.

Re: 2 Problems

Posted: Thu Nov 07, 2013 11:28 pm
by cedric
Please can you try with the last beta: (3.0.0.16):

http://forums.vso-software.fr/new-dvd-c ... 17099.html

Regards,

Re: 2 Problems

Posted: Sat Nov 09, 2013 1:43 pm
by Fump
Hi,

the picture is nice now in version 3.0.0.16

Thanks!

Re: 2 Problems

Posted: Tue Nov 12, 2013 9:48 am
by Claire
ok thanks for reporting back.