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VSO CRASH
Posted: Wed Jul 02, 2014 4:36 am
by crashdawg
hello, can someone help me with a problem of VSO crashing and force closing after only a couple minute of use? This happens every time, not sometimes. and is very agrivating. i have sent a tech support report and they say the same thing. " You are not using recent version"
But i am. im using 4.0.0.19 any ideas? i have removed it and re installed several time. im running windows vista.thanks..CRASHDAWG
Re: VSO CRASH
Posted: Tue Jul 08, 2014 12:40 pm
by LouisM
Hello,
please post the log file so we can investigate the issue.
You will find it in this location (pick the most recent one(s)):
C:\ProgramData\VSO\VSO Downloader\4\log
Re: VSO CRASH
Posted: Tue Jul 08, 2014 7:06 pm
by crashdawg
[quote="LouisM"]Hello,
please post the log file so we can investigate the issue.
You will find it in this location (pick the most recent one(s)):
C:\ProgramData\VSO\VSO Downloader\4\log[/quote]
i unistalled vso, removed all folders. reinstalled and still force close. log file is empty?
Re: VSO CRASH
Posted: Wed Jul 09, 2014 7:33 am
by LouisM
Re: VSO CRASH
Posted: Fri Jul 11, 2014 6:10 pm
by crashdawg
[quote="LouisM"]Use the support tool, it will send it automatically:
http://www.vso-software.fr/contactform. ... =technical[/quote]
i just did this, and sent a log file. hopefully we can fix this. thanks,,