VSO Software Forum

Hi I am using the latest version of vso downloader ultimate and window 7. Everything work fine except when recording live streams the recording times out after about 7 minutes or after about 50 Mb of data being downloaded. If I reload the page it will continue as new download but will stop again after 7 minutes.
I have changed recorder timeout to 7200 seconds; max part size to 520 Mb; and buffer size to 1080kb - but it had no effect on live recording timing out.

Hello jana,

could you provide a URL of the video page?

hi LouisM,
Thank you for replay. This is a live stream from Skype that I would like to keep record of. It starts to record but times out after about 7 minutes even though the stream continues.

Could you please post your log file?
You will find it in this path:
C:\ProgramData\VSO\VSO Downloader\4\log

Pick the most recent ones if you're not sure which are related to Skype recording.

here is the log file from a live video from another URL with live feed.

where it say "07:55:06.413 Info Restarting download" is where I manually restarted the download because it stopped.

:std_log='C:\ProgramData\VSO\VSO Downloader\4\log\downloader_log.20140827.074644.851.log'
:library=false
:app_name=VsoDownloader.exe
:app_version=4.1.0.18
:most_recent=first
:event_header='{time} {type}'
:LongDateFormat=yyyy"-"mm"-"dd
:ShortDateFormat=dd mmm
:LongTimeFormat=hh":"nn":"ss"."zzz
:ShortTimeFormat=hh":"nn":"ss
:status=stopped
:group_indent=4

07:59:35.772 ------------ **************VsoDownloader.exe:12016 Log session stop after 12 minute(s) 51 second(s) 434 millisecond(s)***************
07:46:52.401 Verbose AV LOADER: Opening file "C:\VSO Video\63544808809904.part"
07:46:44.845 Important Ultimate version registered
07:59:33.876 Info Deleted
07:58:20.891 Info File downloaded in 00:03:14
07:55:06.413 Info Restarting download
07:55:06.405 Debug Mime: MIME_VIDEO
07:55:06.395 Info Deleted
07:54:40.801 Info File downloaded in 00:07:50
07:46:50.133 Debug Mime: MIME_VIDEO
07:46:49.910 Info URL: rtmp://fcs115-1.streamate.com/reflect/3894625942/3894625942
07:59:33.875 Info Record stopped
07:58:20.878 Important Process finished
07:58:20.868 Debug RTMP_READ_IGNORE
07:55:06.897 Info Starting download
07:55:06.896 Info Connected to stream...
07:55:06.605 Info Connected...
07:55:06.414 Debug Requesting buffer time of 1000 Ms
07:55:06.414 Info URL setup with success
07:55:06.414 Info RTMP initialisation: rtmp://fcs115-1.streamate.com/reflect/3894625942
07:58:20.856 Error RTMP_ReadPacket, failed to read RTMP packet header
07:55:06.414 Group DLL
07:55:06.378 Info Record stopped
07:54:40.796 Important Process finished
07:54:40.779 Debug RTMP_READ_IGNORE
07:46:52.013 Info Starting download
07:46:52.013 Info Connected to stream...
07:46:51.719 Info Connected...
07:46:51.524 Debug Requesting buffer time of 1000 Ms
07:46:51.524 Info URL setup with success
07:46:51.523 Info RTMP initialisation: rtmp://fcs115-1.streamate.com/reflect/3894625942
07:46:51.517 Warning Unable to check the connection: switching to live mode
07:46:51.511 Error Unable to connect to stream
07:46:51.214 Info Connected...
07:46:50.895 Debug Requesting buffer time of 1000 Ms
07:46:50.895 Info URL setup with success
07:46:50.141 Info RTMP initialisation: rtmp://fcs115-1.streamate.com/reflect/3894625942
07:54:40.770 Error RTMP_ReadPacket, failed to read RTMP packet header
07:46:51.504 Error Closing connection: NetStream.Play.StreamNotFound
07:46:50.141 Group DLL
07:46:49.903 Group rtmp
07:58:24.327 Info File converted in 00:00:03
07:58:24.323 Important Process finished
07:58:24.323 Info video #1 - Processed video frames: 2262 (731 frames encoded, 0 frames dropped, 0 frames duplicated)
07:58:21.197 ------------ +--> [audio #2 - mp3 audio, 48000Hz, Mono, 96 Kbps [un]]
+-[audio mp3 main audio Mono, 44100 Hz, 57 Kbps]
+--> [video #1 - mpeg4 video, 864x480, yuv420p, 9x5, 10.00Fps, 880 Kbps [un]]
+-[video h264 864x480 9:5 yuv420p, 10.00 fps, 819 Kbps]
Output file: C:\VSO Video\63544808809904_encoding.avi
Input file: C:\VSO Video\NewCamz - SweetNony's Profile.flv
Video filters used:
- Output pixel format: YUV420P
- DeInterlace filter: FFmpeg
- Scale filter: . Fit method: (Padding: top: 0, bottom: 0, left: 0, right: 0. Cropping: top: 0, bottom: 0, left: 0, right: 0)
07:58:21.135 Info Starting conversion...
07:55:02.194 Info File converted in 00:00:21
07:55:02.192 Important Process finished
07:55:02.190 Info video #1 - Processed video frames: 14128 (4685 frames encoded, 0 frames dropped, 0 frames duplicated)
07:54:41.074 ------------ +--> [audio #2 - mp3 audio, 48000Hz, Mono, 96 Kbps [un]]
+-[audio mp3 main audio Mono, 44100 Hz, 57 Kbps]
+--> [video #1 - mpeg4 video, 864x480, yuv420p, 9x5, 10.00Fps, 880 Kbps [un]]
+-[video h264 864x480 9:5 yuv420p, 10.00 fps, 819 Kbps]
Output file: C:\VSO Video\63544808809904_encoding.avi
Input file: C:\VSO Video\NewCamz - SweetNony's Profile.flv
Video filters used:
- Output pixel format: YUV420P
- DeInterlace filter: FFmpeg
- Scale filter: . Fit method: (Padding: top: 0, bottom: 0, left: 0, right: 0. Cropping: top: 0, bottom: 0, left: 0, right: 0)
07:54:41.038 Info Starting conversion...
07:46:49.910 Info Conversion profile selected: Generic video@AVI - Xvid
07:46:49.902 Group conversion
07:58:20.900 Info Extension found from codec probe: flv
07:58:20.899 Debug FLV detected in file: extension FLV
07:54:40.809 Info Extension found from codec probe: flv
07:54:40.809 Debug FLV detected in file: extension FLV
07:55:06.400 Warning Web page title already read
07:46:50.971 Info Referrer Web page title: NewCamz - SweetNony's Profile
07:46:49.910 Debug referrer: http://newcamz.com/cam/sweetnony
07:46:49.902 Group referrer title
07:55:02.199 Debug Temporary file successfully renamed
^^^Repeated 2 Times in 3 minute(s) 22 second(s) 129 millisecond(s)^^^
07:58:21.135 Debug File name changed: <NewCamz - SweetNony's Profile(12)> replaced by <63544808809904_encoding>
07:54:41.038 Debug Extension changed: <ext> replaced by <avi>
07:54:41.038 Debug File name changed: <unknown_file_name> replaced by <63544808809904_encoding>
07:46:49.902 Group temporary
07:58:24.328 Debug File name changed: <NewCamz - SweetNony's Profile> replaced by <NewCamz - SweetNony's Profile(12)>
07:58:21.133 Debug File name changed: <NewCamz - SweetNony's Profile(12)> replaced by <NewCamz - SweetNony's Profile>
07:55:02.199 Debug File name changed: <NewCamz - SweetNony's Profile> replaced by <NewCamz - SweetNony's Profile(12)>
07:54:41.038 Debug Extension changed: <ext> replaced by <avi>
07:54:41.038 Debug File name changed: <unknown_file_name> replaced by <NewCamz - SweetNony's Profile>
07:46:49.902 Group original
07:46:49.902 Group conversion
07:54:40.802 Debug Temporary file successfully renamed
^^^Repeated 2 Times in 3 minute(s) 40 second(s) 91 millisecond(s)^^^
07:55:06.405 Debug File name changed: <NewCamz - SweetNony's Profile> replaced by <63544808809904>
07:55:06.405 Debug Extension changed: <flv> replaced by <part>
07:46:50.135 Debug File name changed: <unknown_file_name> replaced by <63544808809904>
07:46:50.133 Debug Extension changed: <ext> replaced by <part>
07:46:49.902 Group temporary
07:46:50.971 Debug File name changed: <3894625942> replaced by <NewCamz - SweetNony's Profile>
07:46:49.910 Debug File name changed: <unknown_file_name> replaced by <3894625942>
07:46:49.910 Debug Extension changed: <ext> replaced by <flv>
07:46:49.902 Group original
07:46:49.902 Group download
07:46:49.902 Group renamer
07:46:49.901 Group item_63544808809904
07:46:44.329 Group downloads
07:59:35.545 Info Streaming monitoring stopped: Intel(R) Centrino(R) Ultimate-N 6300 AGN
07:46:45.725 Info Streaming monitoring enabled: Intel(R) Centrino(R) Ultimate-N 6300 AGN
07:46:45.725 Info selected driver: VSO EVE (NDIS)
07:46:44.328 Group online NIC
07:46:45.706 Important Network adapter successfully detected automatically: Intel(R) Centrino(R) Ultimate-N 6300 AGN
07:46:45.705 ------------ ************************************Detection of the online network adapter finished************************************
07:46:44.910 Info Available network adapters: 4
07:46:45.705 Info NOT ONLINE
07:46:45.704 Debug raw pkts -> incoming=0 | outgoing=0
07:46:45.605 Info MAC address: 24:77:03:56:9B:F9
07:46:44.910 Info Description: Microsoft Virtual WiFi Miniport Adapter #2
07:46:44.910 Info Name: \DEVICE\{A247BBBC-C579-4B11-B865-0A90A812C7B9}
07:46:44.910 Group NIC_3
07:46:45.605 Info NOT ONLINE
07:46:45.604 Debug raw pkts -> incoming=0 | outgoing=0
07:46:45.501 Info MAC address: 24:77:03:56:9B:F9
07:46:44.910 Info Description: Microsoft Virtual WiFi Miniport Adapter
07:46:44.910 Info Name: \DEVICE\{B96E1237-12CA-40F8-AFD0-60D6A9948261}
07:46:44.910 Group NIC_2
07:46:45.501 Info NOT ONLINE
07:46:45.499 Debug raw pkts -> incoming=0 | outgoing=0
07:46:45.400 Info MAC address: E4:11:5B:41:09:09
07:46:44.909 Info Description: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
07:46:44.909 Info Name: \DEVICE\{9CC2D464-4359-4C63-9B23-AB4FC537D697}
07:46:44.909 Group NIC_1
07:46:45.398 Important ONLINE
07:46:45.398 Debug HTTP pkts -> GET=4 | HTTP=3
07:46:45.396 Debug raw pkts -> incoming=103 | outgoing=61
07:46:44.910 Info MAC address: 24:77:03:56:9B:F8
07:46:44.909 Info Description: Intel(R) Centrino(R) Ultimate-N 6300 AGN
07:46:44.909 Info Name: \DEVICE\{A4B82EF2-3506-4538-8D33-8A1DECA413CD}
07:46:44.909 Group NIC_0
07:46:44.908 ------------ ************************************Starting detection of the online network adapter************************************
07:46:44.908 Group VSO EVE (NDIS)
07:46:44.907 Info VSO EVE (NDIS) 0.2 driver is installed: started
07:46:44.895 Info WinPcap (libpcap) 4.1.0.2001 driver is installed: started
07:46:44.211 Group NIC manager
07:46:44.891 Info Settings applied
07:46:44.328 Info Ad Blocker successfully loaded
07:46:44.234 Info Ignored extension successfully loaded
07:46:44.232 Info Secure stream successfully loaded
07:46:44.231 Info Mimes successfully loaded
07:46:44.219 Info Ports to monitor successfully loaded
07:46:44.217 Info Registry successfully loaded
07:46:44.213 Info Output folder path: C:\VSO Video\
07:46:44.211 Group settings
07:55:07.564 Info Media detected already in the download list: rtmp://fcs115-1.streamate.com/reflect/3894625942/3894625942
07:55:07.563 Info Media detected: rtmp://fcs115-1.streamate.com/reflect/3894625942
07:47:52.671 Info Media detected already in the download list: rtmp://fcs115-1.streamate.com/reflect/3894625942/3894625942
07:47:52.671 Info Media detected: rtmp://fcs115-1.streamate.com/reflect/3894625942
07:46:53.863 Info Media detected already in the download list: rtmp://fcs115-1.streamate.com/reflect/3894625942/3894625942
07:46:49.901 Info Media detected: rtmp://fcs115-1.streamate.com/reflect/3894625942
^^^Repeated 2 Times in 3 second(s) 962 millisecond(s)^^^
07:46:44.329 Group pkt manager
07:46:44.328 Group Lumberjack
07:46:44.328 Group HLS
07:46:44.328 Group HDS
07:46:44.211 Group detection
07:46:44.869 Info Winsock: Version 2.2 - WinSock 2.0 Running
07:46:44.868 Info avutil.dll: 52.34.100.331
07:46:44.868 Info avformat.dll: 55.7.100.331
07:46:44.867 Info avcodec.dll: 55.12.100.331
07:46:44.867 Info ad_c.dll loaded: version 1.4
07:46:44.867 Info wpcap.dll successfully loaded: WinPcap version 4.1.2 (packet.dll version 4.1.0.2001), based on libpcap version 1.0 branch 1_0_rel0b (20091008)
07:46:44.858 Info packet.dll successfully loaded: 4.1.0.2001 (driver)
07:46:44.211 Group external
07:46:44.211 Info Total Physical Memory : 8139 Mb.

Available Physical Memory : 5404 Mb.
Memory Load : 33%
Total Virtual Memory : 2047 Mb.
Available Virtual Memory : 1873 Mb.
Available extended Virtual Memory : 0 Mb.
Total Memory : 16277 Mb.
Available Memory : 12825 Mb.
07:46:44.211 Info Processor Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz with 4 core(s) CPU
Pipeline(s): 4 - parallelize up to 4
Supported instruction set: MMX,sse,sse2,sse3,ssse3,sse41,sse42,avx,aes
07:46:44.202 Info OS : Windows 7 (64 bits), Build 7601, service pack 1.0
file name : C:\Program Files (x86)\VSO\VSO Downloader\4\VsoDownloader.exe
file version : 4.1.0.18
User language : English (United States)
System language : English (United States)
07:46:44.202 ------------ **************************VsoDownloader.exe:12016 Log session start 2014-08-27 at 07:46:44.121**************************

The site seems to limit the access to cams to about 7 minutes. Then the connection will close, that's why the Downloader can't retrieve the stream beyond 7 minutes. You'll need to register on the site to bypass the problem.

Thank you LouisM.