VSO Software Forum

Using latest version. Source file mkv after burning with 1.0.0.23 No sound and freezes after 5 10 secs of playback.

:std_log='C:\ProgramData\VSO\ConvertXtoHD\1\Log\ConvertXtoHD 1_mainlog_.20141227.121039.352.log'
:library=false
:app_name=ConvertXtoHD.exe
:app_version=1.0.0.23
:most_recent=first
:event_header='{time} {type}'
:LongDateFormat=yyyy"-"mm"-"dd
:ShortDateFormat=dd mmm
:LongTimeFormat=hh":"nn":"ss"."zzz
:ShortTimeFormat=hh":"nn":"ss
:status=started
:group_indent=4

22:40:38.483 Info Total size 12584 Mb., Target size Custom 23000 Mb., Occupation 54.71%
10:16:41.196 Info Disc name: "XXXXXXXXXX [720p] [R]"
22:40:38.644 Info Burned folder: "C:\Users\Zenophobe\Documents\ConvertXtoHD\XXXXXXXXXX[720p] [R]", Min. media size 12.3 Gb.
22:40:38.480 Info Conversion completed in 03:56:15
18:44:24.757 Info No disc in drive.
18:44:23.343 Info [ ] Loop playback
18:44:23.342 Info [ ] Play titles one after the other
18:44:23.341 Info [x] Don't create title menu for single video
18:44:23.340 Info [x] Return to title menu after titleset playback
18:44:23.339 Info [x] Skip root menu initially
18:44:23.339 Info [ ] Auto-start playback
18:44:23.338 Info Template: Black Mirror, contains 4 page(s)
18:44:23.338 Group Blu-ray/AVCHD menu options
18:44:23.337 Info Output target size : Custom value (23000 MB)
18:44:23.336 Info Number of core(s) used for encoding : 16
18:44:23.336 Info Number of core(s) used for decoding : 16
18:44:23.335 Info [ ] Use 2 pass encoding
18:44:23.334 Info [x] Use best video quality settings
18:44:23.334 Info [ ] Use hardware encoding (if possible)
18:44:23.333 Info [ ] Use hardware decoding (if possible)
18:44:23.332 Info Max simultaneous conversions: 8
18:44:23.332 Group Advanced encoding options
22:40:38.063 ------------ *****************************************File encoded successfully: 00000.m2ts******************************************
22:39:45.462 Info "CHAPTERS" menu built successfully
^^^Repeated 4 Times in 52 second(s) 599 millisecond(s)^^^
22:39:26.427 Info "ROOT" menu built successfully
22:39:17.654 Info Building ROOTCHAPTERS, menus using template: Black Mirror
^^^Repeated 2 Times in 1 millisecond(s)^^^
22:39:16.004 Info video #1 - Processed video frames: 161373 (161375 frames encoded, 0 frames dropped, 3 frames duplicated)
18:44:23.451 ------------ +--> [audio #2 - ac3 audio, 48000Hz, 2 Ch., 192000 bps [en]]
+-[audio mp3 main audio 2 Ch., 44100 Hz, 192 Kbps]
+--> [video #1 - h264 video, 1280x720, yuv420p, 16x9, 23.98Fps, 14808 Kbps [un]]
+-[video mpeg4 1280x536 160:67 yuv420p, 23.98 fps, 0 Kbps]
Output file: C:\Users\Zenophobe\Documents\ConvertXtoHD\XXXXXXXXXX [720p] [R]\BDMV\STREAM\00000.m2ts (Blu-ray)
Input file: V:\Movies\XXXXXXXXXX [720p] [R]\XXXXXXXXXX [720p] [R].avi
Video filters used:
- Output pixel format: YUV420P
- DeInterlace filter: FFmpeg
- Scale filter: fast linear (vso). Fit method: letterbox (Padding: top: 92, bottom: 92, left: 0, right: 0. Cropping: top: 0, bottom: 0, left: 0, right: 0)
18:44:23.450 Info Chapters to generate: 23
18:44:23.329 Info Added in conversion queue list...
18:44:23.127 Group ******************** Titleset #1 - ~112 min. File: "XXXXXXXXXX [720p] [R]" -> 00000.m2ts - Blu-ray ********************|GK_TITLESET|
18:44:23.126 Info Encoding options: Short Projects (Automatic)
18:44:23.125 Info Target size: 22.5 Gb.
18:44:23.024 Info Don't log FFMpeg log events
18:44:23.023 ------------ ***************************************************Burn settings end****************************************************
18:44:23.023 Info Default speed selected: 4x
18:44:23.022 Info Compatible media for write : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R, Blu-Ray-R, Blu-Ray-RE (V1), Blu-Ray-RE (V2)
18:44:23.022 Info Drive has Serial ATA physical interface
18:44:23.022 Info New Drive selected : [E] ATAPI iHBS212 2 HL03 (ATAPI)
18:44:23.021 Info [ ] Delete vsomsl files after burn complete
18:44:23.021 Info [ ] Delete output folder after burn complete
18:44:23.020 Info [ ] Don't eject disc or open output folder in explorer, after burn complete
18:44:23.020 Info SAO setting: Automatic
18:44:23.020 Info [x] Burn result to disk / as ISO file in working folder
18:44:23.019 ------------ **************************************************Burn settings begin***************************************************
18:44:23.019 Group Encoding session started at 6:44:23 PM: 1 titleset(s) to encode -> Completed in 03:56:15|GK_CONVERT_SESSION|
18:42:13.465 Info #1 Video: mpeg4 (Simple Profile) (XVID / 0x44495658), yuv420p, 1280x536 [PAR 1:1 DAR 160:67]
18:42:13.465 Group Video streams
18:42:13.465 Info #2 Audio: mp3 (U[0][0][0] / 0x0055), 44100 Hz, stereo, s16p, 192 kb/s - Unspecified
18:42:13.465 Group Audio streams
18:42:13.465 Group Added file: V:\Movies\XXXXXXXXXX [720p] [R]\XXXXXXXXXX [720p] [R].avi
18:41:36.803 Info Menu templates loaded: 36
18:41:35.566 Info Total Physical Memory : 16321 Mb.

Available Physical Memory : 12327 Mb.
Memory Load : 24%
Total Virtual Memory : 4095 Mb.
Available Virtual Memory : 3822 Mb.
Available extended Virtual Memory : 0 Mb.
Total Memory : 16831 Mb.
Available Memory : 11717 Mb.
18:41:35.566 Info Processor Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz with 8 core(s) CPU
Pipeline(s): 8 - parallelize up to 8
Supported instruction set: MMX,sse,sse2,sse3,ssse3,sse41,sse42,avx,avx2,bmi1,bmi2,aes,Fma3
18:41:35.561 Info OS : Windows 7 (64 bits), Build 7601, service pack 1.0
file name : C:\Program Files (x86)\VSO\ConvertXtoHD\1\ConvertXtoHD.exe
file version : 1.0.0.23
User language : English (United States)
System language : English (United States)
18:41:34.756 Info Loading templates from: "C:\ProgramData\VSO\ConvertXtoHD\1\templates"
18:41:34.755 ------------ **************************ConvertXtoHD.exe:18288 Log session start 2014-12-26 at 18:41:34.527***************************
09:52:38.228 Info WRITE SUCCESS: Disc written
09:52:37.222 Info Burning process completed successfully.
09:52:37.219 Info Finalization Time 22s1222ms - Total completion time 13m16s1216ms
09:52:37.211 Info Finalise: Finalisation completed
09:52:37.208 Info Finalise: Close disc - Completed
09:52:23.170 Info Finalise: Start Close media
09:52:23.167 Info Finalise: Close session - Completed
09:52:20.657 Info Finalise: Start Close session
09:52:20.653 Info Finalise: Close track - Completed
09:52:18.140 Info Finalise: Start Close track
09:52:18.133 Info Finalise: Flush device cache - Completed
09:52:14.576 Info Finalise: Flushing burner cache
09:52:14.572 Info Write finished in 12m53s1253ms - Finalization start here. Avg. burn rate 3.79
09:52:14.566 Info Finalise: Start disc finalisation
09:39:50.802 Info Write success at try #2
^^^Repeated 14 Times in 11 minute(s) 29 second(s) 773 millisecond(s)^^^
09:39:50.214 Info WRITING: Lead-in burning time required 29s1229ms
09:39:50.198 Info Write success at try #2
09:39:20.854 Info Write started 6444064 sectors to write
09:39:20.852 Info Init BD-R: Success
09:39:20.849 Info Write speed set at x4.0 (17980 kB/s)
09:39:19.040 Info Available write speed: x6.0 (26970 kB/s) *, x4.0 (17980 kB/s)
09:39:19.037 Info Media ID: OTCBDR-002-00
09:39:19.008 Info Scanned files #55, folder #15 - total size 13195595774 b. (12.3 Gb.)
09:39:19.005 Info Inserted media type : bd-r sequential recording
09:39:18.513 Info Volume ID: XXXXXXXXXX [720p] [R]
09:39:18.511 Info Folder: C:\USERS\ZENOPHOBE\DOCUMENTS\CONVERTXTOHD\XXXXXXXXXX [720P] [R]\
09:39:18.508 Info Write started
09:39:16.938 Info Blu-ray/AVCHD structure burn process started
09:39:02.497 Info Writable disc bd-r sequential recording inserted. Ready to write
09:38:46.441 Info Parsing disc ...
18:41:34.754 Info 1 writer(s) found.
18:41:34.739 Group Burn engine events

Hello Zenophobe,

Please post a MediaInfo log of the file you're using.

Thanks for reading,
Neil M

General
Complete name : V:\Movies\xxxxxx [720p] [R]\xxxxxx [720p] [R].avi
Format : AVI
Format/Info : Audio Video Interleave
Format profile : OpenDML
File size : 2.87 GiB
Duration : 1h 52mn
Overall bit rate : 3 666 Kbps
Movie name : xxxxxx
Writing library : VirtualDub build 35491/release
Comment : xxxxxx

Video
ID : 0
Format : MPEG-4 Visual
Format profile : Simple@L5
Format settings, BVOP : No
Format settings, QPel : No
Format settings, GMC : No warppoints
Format settings, Matrix : Default (H.263)
Codec ID : XVID
Codec ID/Hint : XviD
Duration : 1h 52mn
Bit rate : 3 459 Kbps
Width : 1 280 pixels
Height : 536 pixels
Display aspect ratio : 2.40:1
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.210
Stream size : 2.71 GiB (94%)
Writing library : Lavc56.13.100

Audio
ID : 1
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 3
Mode : Joint stereo
Mode extension : MS Stereo
Codec ID : 55
Codec ID/Hint : MP3
Duration : 1h 52mn
Bit rate mode : Constant
Bit rate : 192 Kbps
Channel(s) : 2 channels
Sampling rate : 44.1 KHz
Compression mode : Lossy
Stream size : 154 MiB (5%)
Alignment : Aligned on interleaves
Interleave, duration : 26 ms (0.63 video frame)
Interleave, preload duration : 522 ms
Writing library : LAME3.99.5

The conversion before burning plays fine on your PC?

the latest beta version fixes freezing in some players, please try and let us know
http://forums.vso-software.fr/last-cxhd ... 18520.html

I am still having the problem of no chapter skip when I burn blu-Rays. When one presses the chapter skip, the picture freezes (although the sound seems to continue). I have burned several blu-ray discs and all are the same. I have tried playing them on both my Samsung Player and my Panasonic Recorder with the same result. All discs play perfectly unless one tries to skip chapters. Anybody else having this problem? Have I just been doing something wrong. I have no logs to send, sorry :-(
Sorry, forgot to mention that I have tried a variety of file types in the processing phase.

Sorry you faced this problem, it is a bug and an official report has been made for it here http://bugs.vso-software.fr/view.php?id=9401. We will update you when we think we've corrected the issue.

Beta dont fix it

deanie wrote:I am still having the problem of no chapter skip when I burn blu-Rays. When one presses the chapter skip, the picture freezes (although the sound seems to continue). I have burned several blu-ray discs and all are the same. I have tried playing them on both my Samsung Player and my Panasonic Recorder with the same result. All discs play perfectly unless one tries to skip chapters. Anybody else having this problem? Have I just been doing something wrong. I have no logs to send, sorry
Sorry, forgot to mention that I have tried a variety of file types in the processing phase.

This problem should be fixed in version 1.0.0.34 or above

@calcu007
you still have this problem "No sound and freezes after 5 10 secs of playback."

have you tried 1.0.0.35?