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1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 10:12 am
by Cherryman
Hello,
1.6.0.24 no works with Hardware Encoding - previous version works fine.
Greetz
Cherryman
Re: 1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 10:15 am
by cedric
Hello Cherryman,
Please post more informations about your problem!
Log files, computer configuration, graphic cards references...
Regards,
Re: 1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 10:22 am
by Cherryman
Hi Cedric,
here an Crashlog, DxDiag from my PC an a Picture
Greetz
Cherryman
Re: 1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 10:37 am
by cedric
Thank you for the informations.
I checked your log files and I can't see any problem, the hardware encoding should works...
Can you try to disable "Best video quality setting"?
Can you check if there's a Nvidia driver update available?
Is the software encoding working?
Regards,
Re: 1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 10:43 am
by Cherryman
Software encoding works. The Nvidia Driver is up to date. I have downgrade ConvertXtoVideo of Version 1.6.0.22 an it works fine, without Problems, on the same PC and same Videofile...reinstall current Version > Crash
Re: 1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 10:50 am
by cedric
Re: 1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 10:55 am
by Cherryman
1.6.0.23 works very good,just made an update to ..24 > no Hardware Encoding
Re: 1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 12:54 pm
by Claire
if you use an already made conversion profile, same problem?
In other words is the problem with the custom profile in the new version?
Re: 1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 2:58 pm
by Cherryman
Same Problem. With an without custom Profile...
Re: 1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 3:30 pm
by cedric
How many monitors are plugged to your GeForce GTX 650 Ti?
Re: 1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 4:22 pm
by Cherryman
1 Monitor (TV) HDMI
Re: 1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 5:28 pm
by cedric
Can you please try with the last official version:
http://www.vso-software.fr/products/vid ... -video.php
I added some usefull informations in log file...
I'm waiting for your feedback!
Regards,
Re: 1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 5:35 pm
by Cherryman
Ok, done..but i have Problems with this Version 1.6.0.24 only - all previous Versions works fine
a new Logfile is added
Greetz
Cherryman
Re: 1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 5:41 pm
by cedric
I need a log file with a failed conversion...
and it seems you don't installed the last online (1.6.0.25) version:
http://www.vso-software.fr/products/vid ... -video.php
Re: 1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 5:46 pm
by Cherryman
Sorry, my mistake
Re: 1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 5:49 pm
by Cherryman
I dont see a ...25 - on website 1.6.0.24 only
Re: 1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 5:51 pm
by cedric
ok thank you!
Did you tried by disabling "Best video quality setting"?
Re: 1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 5:58 pm
by Cherryman
yes, same...cedric..i eat and in one hour im back;)
Re: 1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 6:25 pm
by cedric
Ok i sent you an email...
Re: 1.6.0.24 no Encoding
Posted: Tue Aug 25, 2015 6:33 pm
by Ch3vr0n
The current changelog on the site does say .24 yes cherry, but the setup IS .25. Take my word for it. Already installed here