Page 1 of 1

v1.6.0.45: Missing parts after installation

Posted: Fri Dec 18, 2015 8:41 pm
by mue.mat
Hello
I have just installed new version 1.6.0.45. Unfortunately there are missing all menu icons (files, action, settings, help). Also, after adding a video file into the window, there is missing the "advanced edit"-button to adjust further settings.
Like that ConvertXtoVideo is not to use.
Please "repair".
I had to install elder version 1.6.0.44.
Thanks
mue.mat

Re: v1.6.0.45: Missing parts after installation

Posted: Sat Dec 19, 2015 1:04 pm
by Claire
That is weird, what is your OS and language of application?

Re: v1.6.0.45: Missing parts after installation

Posted: Sat Dec 19, 2015 1:46 pm
by mue.mat
Windows 8.1 German
I tried again a complete deinstallation of ConvertXtoVideo and then I installed the software again.
V1.6.0.44 ist working fine, but v1.6.0.45 not (there are missing all menu icons (files, action, settings, help). Also, after adding a video file into the window, there is missing the "advanced edit"-button to adjust further settings.): No way to handle that.
I also have changed language to English, but the bug seems to be in installation itself.
mue.mat

Re: v1.6.0.45: Missing parts after installation

Posted: Sat Dec 19, 2015 6:12 pm
by Cougar_II
mue.mat wrote:Windows 8.1 German
I tried again a complete deinstallation of ConvertXtoVideo and then I installed the software again.
V1.6.0.44 ist working fine, but v1.6.0.45 not (there are missing all menu icons (files, action, settings, help). Also, after adding a video file into the window, there is missing the "advanced edit"-button to adjust further settings.): No way to handle that.
I also have changed language to English, but the bug seems to be in installation itself.
mue.mat
When you reinstalled .45, did you select all 3 options ?

[X] Delete registry settings
[X] Remove installation files
[X] Remove chached files

This should make it a clean installation, and see if his helps.

I have "Upgraded" to .45 and did not have any issues, also using English language.

Re: v1.6.0.45: Missing parts after installation

Posted: Sat Dec 19, 2015 6:21 pm
by mue.mat
Yes, I did; I even "took" the software from my laptop with a complete deinstallation; It didn't help.
But v1.6.0.44 works properly.

Re: v1.6.0.45: Missing parts after installation

Posted: Mon Dec 21, 2015 10:17 am
by cedric
Hello mue.mat,

Can you please post a screenshot?

Thank you.

Re: v1.6.0.45: Missing parts after installation

Posted: Mon Dec 21, 2015 6:07 pm
by mue.mat
Hello

Here we are...

Regards
mue.mat

Re: v1.6.0.45: Missing parts after installation

Posted: Tue Dec 22, 2015 5:31 pm
by Claire
should be fixed in the next beta, sorry for the problem, thanks for the report and screenshots.