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Stop recording after 16sec

Posted: Sat Feb 13, 2016 7:12 am
by iron88
Hello
I'm new here.
I have just download and purchased the ultimate version of VSO downloader
but when I tried to download streaming video it always automatically stop
recording after about 16 second.
I have already paid for the software and have entered the key.
The site I tried to download is livestream
Can anyone help me please?
Thank you

Re: Stop recording after 16sec

Posted: Sat Feb 13, 2016 3:22 pm
by rwmol
I know of one thing you can check. Open VSO Downloader, click on the Help tab. Now click on Open Main Log. The very first entry at the top should be "Ultimate version registered". If it doesn't say that, your version isn't registered. Try again.

Re: Stop recording after 16sec

Posted: Sat Feb 13, 2016 4:17 pm
by iron88
Thank you for replying.
I checked that and yes it says Ultimate version registered with green color line.

Re: Stop recording after 16sec

Posted: Mon Feb 15, 2016 9:19 am
by Benjamin
can you provide an url?

Re: Stop recording after 16sec

Posted: Tue Feb 16, 2016 7:10 am
by iron88
I can't download any streaming video from this website
livestream.com
grammy.com/live
they all stop after 16sec

Re: Stop recording after 16sec

Posted: Wed Feb 17, 2016 2:11 pm
by Benjamin
please provide some full URLs (loading a media).

Re: Stop recording after 16sec

Posted: Thu Feb 25, 2016 11:55 am
by iron88

Re: Stop recording after 16sec

Posted: Thu Feb 25, 2016 4:05 pm
by Benjamin
http://livestream.com/accounts/9602819/events/4139689 : it has been reported in our bug database
grammy.com/live : a file of 2.5 GB is downloaded, it looks good...

Re: Stop recording after 16sec

Posted: Sat Feb 27, 2016 7:43 am
by iron88
So is there any solution for me?
Because i can't download from ANY streaming website at all
They all stop after 16 second
Thank you

Re: Stop recording after 16sec

Posted: Mon Feb 29, 2016 9:50 am
by Benjamin
I contavt you by PM.