VSO Software Forum

I'd like to download the video from this page: http://www.tele5.de/a-z/schlefaz/staffe ... olgen.html The video is offered in 3 quality settings, and of course I would prefer the highest quality. Unfortunately, the video seems to start in the lowest quality. VSO Downloader recognizes the video nicely, but when I switch to a higher quality, VSO Downloader tells me that the stream is already in the list and continues downloading with the low quality setting. Is there something I can do about this? I'm using current stable Firefox and Flash and VSO Downloader 5.0.0.49. Any help is very much appreciated.

first of all you can update to the latest beta available and check if the problem persists:
http://forums.vso-software.fr/new-versi ... 18961.html

if it persists you can send us an automatic report with our support tool:
http://download.vso-software.fr/vsorep.exe

Can you send us a link where a video plays on that page? and send a screenshot?

So far we cannot get a video to play on that website.