VSO Software Forum

I'm using VSO Downloader v5.0.1.0 and installed/activated HTTPS/SSL. When I visit

h t t p s : / / t r a c . f f m p e g . o r g / w i k i / C o n c a t e n a t e

the Firefox 50.1.0 (most recent version) will display a security error and will not display the webpage. There are numerous other webpages not being displayed like Yahoo Mail etc.

I looked into the Firefox Advanced preferences under Certificates and could not locate any custom certificated loaded by VSO Downloader v5.0.1.0 (most recent version).

The above problem only happens while VSO downloader is running. Closing the VSO Downloaded software fixes the problem without restarting the Firefox browser. After VSO software is closed a simple F5 (page refresh) displays the webpage correctly. This is a very annoying defect and I would like the team to address/fix it as soon as possible.

Thanks,

I'm solving my own issue. It seems that VSO Downloader is not able to properly install the certificate in Firefox. Manually installing the certificate in Firefox solved the problem. The following thread helped me understand that a Trusted Root Certificate could be missing

h t t p : / / f o r u m s . v s o - s o f t w a r e . f r / u n t r u s t e d - c o n n e c t i o n - t 1 9 3 7 1 . h t m l

The link to the certificate file on my machine is at a different default location than what is mentioned in the thread above. I found my certificate at

C:\Program Files (x86)\VSO\VSO Downloader\5\certificate\ca_sha2.crt

Thanks,