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HBO Now Problems

Posted: Thu Feb 16, 2017 1:55 pm
by BlindXX
I cannot download from HBO Now - or rather I can but it's not right. The downloader detects loads of 2-3MB clips as the episode plays, not the main episode. Any ideas? I'm running the programme and website through a VPN.
Thanks

Re: HBO Now Problems

Posted: Thu Feb 16, 2017 1:57 pm
by Benjamin
can you provide more information:
- a complete URL to reproduce
- VPN: what country

Re: HBO Now Problems

Posted: Thu Feb 16, 2017 2:12 pm
by BlindXX
Sure -
New account so I can't post links!
VPN and smart DNS to make it as though I am in the states. Getflix is the provider.

Re: HBO Now Problems

Posted: Thu Feb 16, 2017 2:20 pm
by Benjamin
send me the credentials and url by PM

Re: HBO Now Problems

Posted: Thu Feb 16, 2017 2:36 pm
by BlindXX
Sorry, I can't seem to pm you, its not enabled on my account yet!

Re: HBO Now Problems

Posted: Thu Feb 16, 2017 2:37 pm
by Benjamin
Can you send a report using our support tool:
http://download.vso-software.fr/vsorep.exe

Re: HBO Now Problems

Posted: Thu Feb 16, 2017 2:54 pm
by BlindXX
Thankyou - sent.