VSO Software Forum

Ever since a few updates ago...I have to continously authenticate my copy of ConvertXtoDVD 7.x.x every version (including beta)...before this was not the case....if I don't let the program go to the internet it will leave me copy in trial mode....why was this implemended? Before I could just install and update all versions 7.x.x and no re-authorization....I wont have Internet access in the future, so I'm worried I wouldn't be able to use my paid copy.

How about every 6 months?

Thanks..

Hi, We need more info, please use the "Report a Bug" option from within the application.

[quote="felicia"]Hi, We need more info, please use the "Report a Bug" option from within the application.[/quote]

Ok, but I don't think it's a bug...because when I install a new version on top of the old version (including betas) it wants to go online to validate the license. If I don't allow it to go online to validate the license, the program reverts to trial mode. This has just started in maybe last 5-10 versions (including betas)????

Just a pain...the versions before this...I would validate license once installed and that was it.


Thanks for the reply.

slee02 wrote:Ever since a few updates ago...I have to continously authenticate my copy of ConvertXtoDVD 7.x.x every version (including beta)...before this was not the case....if I don't let the program go to the internet it will leave me copy in trial mode....why was this implemended? Before I could just install and update all versions 7.x.x and no re-authorization....I wont have Internet access in the future, so I'm worried I wouldn't be able to use my paid copy.

How about every 6 months?

Thanks..

You normally need the internet just once for authentication.
I'll contact Claire. She will be able to help you to register off line.

I've send you an email that should help smooth out the problem.