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corrupted subtitles when converting

Posted: Sat Dec 23, 2017 11:12 am
by srulikg
Since I upgraded to verstion 7, when trying to convert a video with subtitles the subtitles appear corrupted. I am using subtitles in Hebrew.
If I try to convert a video with subtitles in version 5.0.0.45 the subtitles appear okay.
If I try convert in any version newer than that, the subtitles appear corrupted.
How can I resolve this?

Re: corrupted subtitles when converting - SOLVED

Posted: Sat Dec 23, 2017 2:15 pm
by srulikg
I managed to fix this.
In CODE PAGE I chose LATIN/HEBREW

Re: corrupted subtitles when converting

Posted: Thu Feb 06, 2020 11:10 am
by snowapple
I had a same problem. Exactly the same, except my language is Japanese.

I chose Japanese in both language setting and subtitle setting page.
Nothing has changed though.

Is there any suggestion?

Re: corrupted subtitles when converting

Posted: Thu Feb 06, 2020 2:01 pm
by Maggie
We are unable to reproduce this issue.
This is the CODE PAGE location if it could help some of you guys

Re: corrupted subtitles when converting

Posted: Wed Feb 19, 2020 4:48 am
by snowapple
I think I've found a solution for this problem.

Save the subtitle file as UTF-8 (not as ANSI or Sift-jis)
and choose UTF-8 at convertXtoDVD7 letter code selection , not JAPANESE .

Some subtitle editors,like subtitleworkshop, don't support UTF-8.
I believe it caused me the trouble.
I suggest you open the subtitle file by note pad or something ,and save it as UTF-8.

It surely worked in my case.

Re: corrupted subtitles when converting

Posted: Wed Feb 19, 2020 7:38 am
by Maggie
Thanks for the info, snowapple!
Glad to hear you found a work around