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PARSING FILES

Posted: Sat Feb 17, 2018 9:36 pm
by TIML
keeps parsing or loading files . I don't have any browsers open. It wont upload thru reg. support.I have been using your software for many years and never had problems like this please help

Re: PARSING FILES

Posted: Sun Feb 18, 2018 4:04 am
by Coral
TIML wrote:keeps parsing or loading files . I don't have any browsers open. It wont upload thru reg. support.I have been using your software for many years and never had problems like this please help
You haven't posted any details. It will be best if you post the log file.
At the moment VSO is short of staff and will probably take a long time to get a reply if the problem is a bug. But so far I haven't had any problems using the latest version.
Try to do a full uninstallation restart your computer and reinstall again.

Re: PARSING FILES

Posted: Mon Feb 26, 2018 6:29 pm
by TIML
I fixed it I don't know what it was I uninstalled it and reinstalled it plus I uninstalled version 6 as well so that could've been a issue but they were working fine. I think that the updates were the problem some of my updates on Windows 10 had not installed properly or fully installed so when I did that everything is working's move again and my software is great again

Re: PARSING FILES

Posted: Tue Feb 27, 2018 12:27 am
by Coral
I'm glad for you. Thanks for letting us know.