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Why not support 4K?

Posted: Wed Nov 27, 2019 11:58 am
by qingyihy
Today, many computers including Windows 10 already support 4K software, but why is the Vso downloader still not supported?
Note:I use Thinkpad P52, 4K Version.

Re: Why not support 4K?

Posted: Wed Nov 27, 2019 12:31 pm
by Maggie
Hello qingyihy,

VSO Downloader does support most of the 4K videos!
(try this one for example https://www.youtube.com/watch?v=LXb3EKWsInQ)
The only potential issue would be with AV-1, it could work but might not...

For information, the next update will improve the 4K, UHD, etc detection (update of libraries)

Cheers,

Re: Why not support 4K?

Posted: Wed Nov 27, 2019 2:34 pm
by qingyihy
I mean, the software interface 4K screen does not display properly. It is not impossible to download 4K video, but this software user interface.

Re: Why not support 4K?

Posted: Thu Nov 28, 2019 7:04 am
by Maggie
Oh, sorry I did not properly understand what you were saying.
Yes, we will soon repair this scaling issue for 4K screen users!

https://bugs.vso-software.fr/view.php?id=13687

Re: Why not support 4K?

Posted: Thu Nov 28, 2019 10:24 am
by qingyihy
yes,Thanks.