VSO Software Forum

Sometimes I accidentally rename the folder where my video files are stored, or move them to a different location....

Then when opening a previously saved project, the files cannot be found and nothing happens.

1-Could you present a text box of the expected location of the files, to help find them and restore location / name
2-if location name not found, offer the option to designate a different folder hard drive and reset to that within the project.
3-allow the menu Template to load, even if the files are not where expected, to allow the user to make a note of fonts used size etc...

Thanks

Hi there,

Just tried it and I've got a window with File no found and you have to click on another one to replace (same folder, excepted location)
At the end, the template menu is there as saved.
Using the last version? Maybe a clean reinstall /reset to default settings?

Cheers,

Hi
Thanks, always been this way, never had a file not found....with an option to chose a location.....

But will try your suggestion(s)

We could try a TeamViewer see what's going on if my solutions aren't working
Let me know.

Thanks will let you know

8)

Did reinstall.....if the files have been moved or the folder name changed, it goes through the process as if it’s adding them, but then stays blank ....😱

Can we maybe plan a TeamViewer to see the free issues? (TS folder, ISO, and this)
support@vsosoftware.fr