Page 1 of 1

Problem with download

Posted: Wed Jun 03, 2020 9:14 am
by VdbekeW
It looks like I'm unable to download any streaming media at this moment. When on automatic the program starts downloading but x-number of small files rather than one file. When I stop auto-detection and paste the same URL I get ""0 URLs found or suppored for download". I tested with URL's
that worked fine the other day, can't download today.
2nd problem, I can't use the support request tool. When opened, it shows text from a previous
message and no way I can delete this to enter new text in the description box.
Any advice greatly appreciated.

A couple of links where the error occurs

https://www.vrt.be/vrtnu/a-z/exit/1/exit-a6/
https://www.vrt.be/vrtnu/a-z/que-horas- ... la-volta-/
https://www.youtube.com/watch?reload=9& ... e=emb_logo

Windows 10
VSO 5.1.1.71

thanks!

Re: Problem with download

Posted: Thu Jun 04, 2020 6:20 am
by jprx
I have the same problem with the cam4 site and the chrome and brave browsers but for me the download stops after 4 or 5 songs while the streaming video has been running I test the free version of vso before taking the Licence

Re: Problem with download

Posted: Thu Jun 04, 2020 9:37 am
by Maggie
Please retry, we've updated the engine yesterday.

Re: Problem with download

Posted: Thu Jun 04, 2020 3:12 pm
by VdbekeW
Problem remains - automatic download in a flash, but endless number of small files, manuel 0 URL to be found

https://www.vrt.be/vrtnu/a-z/gershwin-- ... n-classic/

Re: Problem with download

Posted: Thu Jun 04, 2020 3:29 pm
by Maggie
Is this the result you have?
The right video first then multiple fake small files?

Re: Problem with download

Posted: Thu Jun 04, 2020 3:35 pm
by Maggie

Re: Problem with download

Posted: Thu Jun 04, 2020 6:37 pm
by VdbekeW
tried the same link, same results
corona.JPG

Re: Problem with download

Posted: Fri Jun 05, 2020 1:13 pm
by Maggie
Reported!